Administrative Coordinator, Co-op Education & Workplace Partnerships

Location: St. Catharines, Main Campus, Canada

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada’s Best Employers and one of Canada’s Best Employers for Diversity in 2026. For the second consecutive year, Forbes, in partnership with Statista, also named Brock one of Canada’s Top Employers for Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date:November 19, 2026 at 11:59 PMThis job advertisement is to fill an existing vacancy in the OSSTF (Employee Group)

This is a fixed-term contract, expected to conclude November 2027.

About the Role

Reporting to the Associate Director, Co-op Education & Workplace Partnerships, the Administrative Coordinator is responsible for maintaining the integrity, accuracy, and effective use of co-op student data and related information systems.

The Administrative Coordinator conducts audits, manages records, monitors data quality, prepares operational and statistical reports, and provides analytical support to inform departmental planning, decision-making, and accountability requirements. The incumbent also performs routine system maintenance, coordinates technical troubleshooting activities with internal and external stakeholders, tests and monitors database functionality, and recommends process and system improvements.

The Administrative Coordinator will

Conduct regular audits of co-op student records, registrations, status changes, and related data within CareerZone, DB Brock, and other institutional systems to ensure data accuracy, completeness, consistency, and integrity;

Monitor and maintain data quality standards by identifying discrepancies, investigating anomalies, reconciling records, and implementing corrective actions to ensure reliable reporting and compliance with institutional requirements;

Generate, and maintain operational reports related to co-op admissions, replenishment, student status changes, continuation decisions, adjudication outcomes, retention, progression, and program participation to support departmental planning, accountability, and decision-making;

Provide data analysis and reporting support by extracting, compiling, validating, and summarizing information from CareerZone, DB Brock, and other institutional systems;

Perform routine maintenance of modules and forms in the database with changes and termly updates;

Coordinate with Operations & Business Systems Manager in Co-op, Career, and Experiential Education (CCEE) department to create, submit, monitor and action on tickets to external service provider as needed;

Consult the knowledgebase provided by the external service provider for troubleshooting and new features of our internal database;

Generate and maintain reports, dashboards, and statistical summaries related to co-op recruitment cycles, student engagement, placement activity, and program outcomes;

Monitor student completion of co-op and work-term requirements;

Follow up on outstanding documentation and provide status updates to staff and faculty as required;

Track and report on student progression throughout the co-op program, maintaining accurate records and identifying students requiring additional support or intervention;

Support the administration of the co-op recruitment and work-term cycle by maintaining databases, monitoring key deadlines, and ensuring timely communication with students and stakeholders; and

Provide back-up support to the Administrative Assistant by posting employer job opportunities to the co-op job board, coordinating interview schedules, and facilitating communication between students and employers.

Key Skills and Experience

Post-secondary courses including computer applications, office administration, or related courses, the equivalent combination of education and experience would be considered;

Advanced computer skills, including Microsoft Office (Word, Excel, Planner, Teams, Booking, etc.), Adobe Acrobat, databases, web-based software, web maintenance, social media, learning management systems (i.e. Brightspace), graphic design tool (i.e. Canva) and Workday;

Excellent attention to detail and ability to maintain high level of accuracy in work completed and information given;

Ability to provide database troubleshooting advice, giving appropriate suggestions for solutions under minimum supervision;

Reception and administrative support experience in a high-volume office, including database administration;

Understanding and appreciation for experiential learning, career development and external partners to the University;

Knowledge of FIPPA and confidentiality requirements;

Promotes and embodies inclusivity and respect within the workplace and the broader community;

Exceptional verbal communication and interpersonal skills, including maturity, tact, discretion and confidentiality;

Ability to interact with persons from diverse backgrounds;

Ability to work independently in a supportive and collaborative manner;

Strong customer service skills and customer service orientation; and

Ability to establish priorities, organize own work, and work with minimal supervision.

Preferred or Asset Skills

Experience working in a University environment; and

Experience with Orbis platform.

Salary and Benefit Information

OSSTF I, Salary Scale ($48,405- $67,147)*;

This position will be required to work on campus 5 days per week.

This po