Apprentice Customer Care role in Chennai, Tamil Nadu, handling customer queries via calls or banking operations; monitoring and investigating credit card fraud transactions; analyzing fraud alerts and taking appropriate actions; maintaining accurate records and following compliance guidelines; coordinating with internal teams to ensure timely issue resolution; delivering quality customer service while meeting process targets. Requires a Bachelor's degree; freshers and experienced candidates welcome; English communication skills; knowledge of Hindi & Tamil or Malayalam & Tamil is advantageous; basic computer knowledge and attention to detail; willingness to work in rotational shifts.
Details
- Work type
- Onsite
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