Apprentice Parts Interpreter

Location: Prestons, NSW, AU

Apprentice Parts Interpreter

Location

Prestons, NSW, AU, 2170

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Position Type

Professional

Permanent/Temporary

Temporary

Volvo Group has been in Australia since 1972 and has a strong track record of helping our customers succeed in their respective industries. Volvo Group Australia manages the manufacturing, distribution and operation of well-known brands such as Volvo Trucks, Mack Trucks, UD Trucks, Volvo Bus, Volvo Penta, Volvo Construction Equipment and Volvo Financial Services.

This role will work for Volvo Commercial Vehicles (VCV), who are the primary commercial vehicle distribution centre’s for Volvo Trucks and Buses, Mack Trucks and UD Trucks.

What you will do

Do you want to earn as you learn? This role will see you completing a Cert III in Automotive Sales (Parts Interpreting) while learning our complex Parts process from some of the most experienced Parts Interpreters in the heavy vehicle industry. Your role will be focused on supporting our high performing Parts team with basic tasks and learning industry practices in a structured and supportive environment.

The goal is for you to spend 24 months learning the full cycle of the Parts process, before moving into a permanent Parts Interpreter role.

Your responsibilities include but are not limited to

Shadow experienced Parts Interpreters to gain knowledge of the parts systems and processes

Provide prompt and courteous customer service to VCV customers

Respond efficiently to customer enquiries by phone or email

Assist with parts identification and inventory management

Perform parts warehousing tasks, including sorting and ordering

Complete a Cert III in Automotive Sales (Parts Interpreting), funded by Volvo Group.

Your future team

Reporting to the Parts Manager, you will work in a team of roughly 25 covering Parts and Warehouse roles. The Parts team pride themselves on running a quality and highly efficient operation, in a supportive team environment. The greater VCV Prestons Workshop team is made up of Mechanics, Auto-Electricians, Trades Assistants, Apprentices, Service Advisor’s and Costing Clerk’s.

Who are you?

As this is an entry level role where you will be upskilled and mentored, your behaviours and attributes are most important to us. Ideally, you will bring:

A true interest in the heavy vehicle industry (preferably trucks and buses)

Sound communication and customer service skills

Sound computer skills, including the Microsoft Office suite

The ability to prioritise your workload and work in a team environment

The ability to participate in a rotating roster to work Saturday shifts (after you're fully trained)

Be a minimum of 16 years or older.

What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:

Eligibility to participate in a retail bonus program after you've completed your probation period

Yearly rates increases in line with our Employee Agreement

We care about our people, we are committed to making your workplace safe and facilitate a healthier lifestyle for our employees through flexible working arrangements and work life balance.

Access for you and your family to free, anonymous mental health support through our EAP, Sonder

Countless opportunities to develop and build your career and work globally or cross-functionally

Opportunity to purchase an extra week of annual leave

Generous parental leave policy including superannuation.

Ready for the next move?

If you want to make a real impact on your career, a leading transportation business is where you want to be. We look forward to meeting you.

The successful candidate will be required to undergo appropriate background and reference checks.

Volvo Group Australia are proud of our inclusive work environment which promotes a supportive energy and encourages individual growth to create strong teams. We are committed to building a workforce which reflects the exceptionally diverse customers we serve and encourage applications from all backgrounds. Please let us know if you require any reasonable adjustments to your recruitment process.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Job Category

Sales & Services

Organization

Volvo Trucks

Travel Required

No Travel Required

Requisition ID

36471