Associate Specialist, Products and Solutions, Launch Graduate Program 2027 - Taipei, Taiwan

Location: Da'an District, Taiwan, 106 Department: Customer Success

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Specialist, Product and Solutions, Launch Graduate Program 2027 - Taipei, Taiwan

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.

Job Description

During your 18 months within Mastercard, your major accountabilities may include:

• Use the expertise to provide best in class go to market support for Core products.
• Use data analytics to define product gaps and customer needs and define customer experience.
• Assist with the creation of training materials and development activities to advance the capability of the downstream marketing team and account teams.
• Provide design specifications for product enhancements to Product Development.
• Define business and technical requirements, and manage the relationships of technical resources and the Global Technology Organization to maintain and build out platforms.
• Develop customized product strategies, roadmaps and execution plans for Credit and CPS products with issuers to drive business and ensure maximum penetration of market segments.
• Leverage compelling backs assets to drive card programs with issuers and provide go to market expertise to drive best in class go to market execution.
• Manage and maintain existing product lines, conduct portfolio management and new products Go-To-Market on an on-going basis, including partner management.
• Conduct opportunity assessments on new ideas and concepts for product refreshment.

All about you

• Currently enrolled in a bachelor’s or accelerated master’s program graduating between Dec 2026 – July 2027.
• Able to start work on 19 July 2027.
• You do not require any work visa sponsorships to work in Taiwan.
• Highly motivated, intellectually curious, analytical, and a strong team player.
• Extremely organized and able to independently manage multiple projects and initiatives with varying scope concurrently.
• Excellent relationship building skills; able to foster and maintain strong, positive working internal and external relationships across multiple business functions and markets.
• Highly customer focused with a demonstrated ability to understand and respond to customer needs.
• Outstanding communication and presentation skills, able to clearly tailor the message to the audience and communicate complex products and processes.
• Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language (viz. Mandarin Chinese)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.