Branch Banking Management Military Apprentice (SAFE) Wilmington NC

Location: WILMINGTON, NC

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About this role

Wells Fargo is seeking a Branch Banking Management Military Apprentice (SAFE) for National Branch Network as part of the Consumer Banking and Lending division. Branch Banking Management Military Apprentice are responsible for leading, managing and developing a diverse team of high-performing direct reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch banking managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth of the business, while also leading accountability for operational excellence.  This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. As Branch Banking Management Military Apprentice, you will also have the opportunity to directly meet customer needs by assisting with transactions, as needed, allowing you to serve as a role model to your team in delivering an exceptional customer experience focused on building relationships.

In this role you will

Participate in less complex initiatives and identify opportunities for process improvements within scope of responsibilities for Branch Banking functional area

Review and analyze basic business, operational, or technical assignments or challenges that require research, evaluation, and selection of alternatives, and exercise independent judgement to guide medium risk deliverables

Present recommendations for resolving more complex situations and exercise independent judgement while developing expertise within Branch Banking functional area, policies, procedures, and compliance requirements

Collaborate and consult with Branch Banking colleagues, internal partners, and stakeholders, including internal as well as external customers

Apprentices within the U.S. Department of Labor accredited Apprenticeship program perform a variety of structured duties, including a combination of (however, not limited to) on-the-job training, coursework and mentorship, under the supervision of a hiring manager, program manager and a mentor. Apprenticeships are designed to assist in the professional development of an apprentice, in preparation for the post-apprenticeship role. Program Managers will facilitate an apprentice’s required path for professional development. This ensures an apprentice will have gained the proficiency and obtained the required experience of a fully functioning Associate Branch Manager

This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications

1+ years of finance or budgetary experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

Military experience in any branch of service: Army, National Guard, Air Force, Space Force, Navy, Marines, Coast Guard or Reserves.

Military experience in a customer facing role.

Leadership experience including coaching, training, developing and building a high performing team

Experience building and maintaining effective relationships with customers and internal partners

Extensive experience in asking questions and identifying complex financial needs in order to provide recommendations on products and services to customers

Excellent verbal, written, and interpersonal communication skills

Self-motivated with a high level of initiative and accountability

Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

Ability to interact with integrity and professionalism with customer and team members

Ability to effectively manage time and competing priorities, exercise independent judgment, and use critical thinking skills

Ability to navigate multiple computer systems, applications, and utilize search tools to find information

Knowledge and understanding of compliance controls, risk management and loss prevention

Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting

Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

Job Expectations

Enrollment into Wells Fargo’s DOL Registered Apprentice Progra