Business Analyst Intern

Location: Singapore-CapitaSky

Business UnitAt Tencent Finance, we are deeply committed to fostering the professional growth of our staff through tailored finance training, mentorship programs, job rotation initiatives, and support for finance professional certifications. Recognized as an approved employer by esteemed organizations like ACCA, HKICPA, CIMA, CPA Australia, and CA, and certified accredited trainer with the Singapore Accountancy Commission, we provide comprehensive resources and guidance to ensure our employees remain at the forefront of the rapidly evolving finance landscape. Whether you're a recent graduate or an experienced hire, we empower you to acquire and maintain professional qualifications, enhancing your credibility and competence in the finance domain while keeping you competitive in the ever-changing industry.

What the Role EntailsBusiness Unit

At Tencent Finance, we are deeply committed to fostering the professional growth of our staff through tailored finance training, mentorship programs, job rotation initiatives, and support for finance professional certifications. Recognized as an approved employer by esteemed organizations like ACCA, HKICPA, CIMA, CPA Australia, and CA, and certified accredited trainer with the Singapore Accountancy Commission, we provide comprehensive resources and guidance to ensure our employees remain at the forefront of the rapidly evolving finance landscape. Whether you're a recent graduate or an experienced hire, we empower you to acquire and maintain professional qualifications, enhancing your credibility and competence in the finance domain while keeping you competitive in the ever-changing industry.

1. Business Analysis & Product Support

Participate in global Finance IT projects by understanding business processes, gathering and analyzing user requirements, and translating business problems into clear system and product requirements

Help map business processes, user scenarios and system logic, and prepare requirement documents, process flows and product prototypes

Collaborate with business users, engineers and other stakeholders to support end-to-end delivery from requirement analysis and design through development, testing and launch

2. AI Application Implementation

Participate in the practical implementation of AI across Finance IT scenarios, identifying opportunities where AI can address real business pain points

Use AI tools to rapidly build product prototypes, workflows or internal productivity tools to validate business ideas

Support requirement design, testing and solution validation for use cases such as intelligent Q&A, document/invoice processing, intelligent review and data analytics

Help structure business knowledge, rules and test cases, and continuously improve AI applications based on actual results and user feedback

3. Testing, Launch & Operations

Support functional testing and UAT, including test case preparation, issue tracking and follow-up

Support pre- and post-launch checks, user communication and issue resolution

Review basic operational data and user feedback to identify issues and potential product improvements

Assist in preparing user guides, launch communications, product introductions and adoption materials

4. Project Support

Conduct research on relevant products, solutions and industry practices

Support vendor communication, solution comparison and information gathering when required

Assist with project documentation, meeting notes and progress tracking

Who We Look For

Requirements

Currently pursuing an undergraduate or postgraduate degree (advanced undergraduate or postgraduate students encouraged to apply)

Background from Information Systems, Information Technology, Business Analytics, Computer Science or other technology-related disciplines are preferred. Candidates from Finance, Accounting or other relevant business disciplines are also welcome

Coding experience is not required, but you should have strong interest in and understanding of systems, data and technology

Strong interest in AI/LLMs and their practical applications, with willingness to actively explore and use AI tools to solve real business problems

Strong logical thinking and problem-solving skills, with the ability to break down problems and communicate clearly

Good communication, execution and teamwork skills

Good English reading, writing and communication skills to communicate with regional stakeholders; Mandarin proficiency is a plus for cross-team collaboration

Able to commit to at least 6 months, 5 days per week

Nice to Have

Internship or project experience in Business Analysis, Product, Information Systems, digital transformation or enterprise systems

Experience using AI tools to solve practical academic or business problems

Familiarity with Figma or other prototyping/process design tools

Basic knowledge of SQL, data analytics or BI tools

Interest in or exposure to Finance, Accounting, Tax, or Travel & Expense processes

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.