Business Analyst Intern - EMEA Marketplaces Online CX

Sant Cugat del Valles · Posted Oct 21

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At a glance

Location: Sant Cugat del Valles, Spain
Work type: Onsite
Category: Data

EMEA Marketplaces Online CX Intern at HP Barcelona. Supports the marketplace content lead in improving HP product content across Amazon and other EMEA marketplaces. Combines content monitoring, gap analysis, impact measurement, cross-functional follow-up, and best-practice documentation with guidance from the team.

What they are looking for

ExcelPower biPowerpointWordData analysis

Location: Sant Cugat del Valles, Barcelona, Spain

Business Analyst Intern - EMEA Marketplaces Online CX

Description -

Before applying please note that, to be eligible for this position, you must be currently enrolled at a university in Spain, remain enrolled until the end of the internship, and be eligible to sign an internship agreement with your university. You must also be available to start the internship in February 2027 and continue participating in the program until June–July 2027.

About HP Barcelona

At HP Barcelona, we are committed to reshaping the future of work through technology. As one of the world’s largest R&D centers, we bring together more than 800 engineers and deliver over 150 inventions annually. Our site serves as the global headquarters for the Large Format Printing and 3D Printing Business Units, driving innovation across software, firmware, and hardware development.

Beyond engineering, our Sales, Operations, Marketing, Supply Chain, Customer Support, and Finance teams work collaboratively to deliver exceptional customer experiences and continuously optimize processes. This ensures that HP remains agile and prepared to meet future challenges.

Join us and be part of a team that is redefining how technology transforms work.

EMEA Marketplaces Online CX Intern

Support the marketplace content lead in improving the quality, consistency, and effectiveness of HP product content across Amazon and other EMEA marketplaces. This learning-focused role combines content monitoring, gap analysis, impact measurement, cross-functional follow-up, and best-practice documentation, with guidance from the team.

Key responsibilities

Monitor product content across Amazon and other EMEA marketplaces using agreed checklists and reporting tools. Review titles, product descriptions, key features, images, videos, enhanced content, and product attributes for completeness, accuracy, consistency, and local relevance.

Identify and document key content gaps, discrepancies, and improvement opportunities across products and markets. Maintain an evidence-based issue tracker with examples, priorities, owners, and status; support follow-up with relevant teams and verify corrections once published.

Help measure the impact of content improvements by maintaining baseline and follow-up reports on content completeness, accuracy, issue resolution, and publication coverage. Where data is available, track organic visibility, traffic, and conversion trends, clearly document data sources and limitations without attributing changes to content alone.

Draft and maintain best-practice guides, content quality checklists, process documentation, and knowledge-sharing materials. Capture approved examples, marketplace-specific requirements, lessons learned, and version updates in a clear, accessible shared repository for team review.

Support day-to-day content initiatives through data consolidation, meeting preparation, action tracking, and concise progress summaries. Collaborate with marketplace, category, content, and analytics teams, and help test approved AI and automation tools for repeatable tasks, validating outputs and escalating questions to the content lead.

Requirements

Currently enrolled in a Bachelor’s or Master’s degree in Marketing, Business Administration, E-commerce, Digital Business, Business Analytics, Communications, or a related field.

Technical Skills: Working knowledge of Excel, including formulas, filters, pivot tables, and charts, with confidence organizing, checking, and interpreting structured data. Ability to prepare clear documents and presentations using Word and PowerPoint. Interest in e-commerce content, digital analytics, and AI-assisted tools; familiarity with Power BI, SharePoint, or workflow automation is a plus, not a prerequisite.

Soft skills: Strong attention to detail, analytical curiosity, and a structured approach to problem-solving. Clear writing and communication skills, effective organization and follow-through, and a willingness to learn, ask questions, and collaborate across teams and markets. Ability to distinguish evidence from assumptions and handle business information responsibly. Previous professional experience is not required.

Fluent in English, both spoken and written

Experience our benefits

Paid internship within a global, technology driven company.

Join an international work environment, with opportunities for learning, professional development, and networking across teams.

Flexible working schedule, with options for part-time agreements (4 hours/day) or full-time (8 hours/day).  The length of the internship ranges from 4 to 12 months.

Access to our intern community, including career development workshops, learning sessions, and social activities that help you grow professionally and connect with other interns.

Mentor assigned.

Opportunity to join the HP Graduate Program following the placement.

Lunch at reduced prices at our canteen.