Business Operations Software Engineer - 2027 Co-op

Location: Milwaukee, Wisconsin; Wellesley Hills, Massachusetts; Hartford, CT Office; Portland, ME; Kansas City, MO Office

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.

Job Description

You are as unique as your background, experience, and point of view. Here, you’ll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world.

What’s it like to work at Sun Life?

You’ll find it dynamic and highly professional; collaborative and supportive. We encourage career mobility. Sun Life is also a socially responsible employer, supporting the communities in which we live and work, with a globally recognized commitment to the environment and sustainability.

This co-op will be hybrid, and students must be located near one of our U.S. offices – Wellesley, MA; Kansas City, MO; Hartford, CT; Portland, ME; Milwaukee, WI.

The Role

The Sun Life U.S. DentaQuest Claims Technology team is looking for a proactive, positive, and dynamic team player to join our team to design and code innovative automation solutions to help our team focus less on administrative tasks and more on human-powered decision making. In this role you will gain valuable, real-world experience working with both business operations and IT colleagues, allowing you opportunity to learn where technology and operations intersect to produce business value.  You will host meetings, do opportunity analysis, prioritize and implement code-based automations that will help our operations team run more efficiently and with higher quality outcomes. This is an excellent opportunity to get hands-on experience and see immediate impact.

Responsibilities will include, but are not limited to

Regularly meets with operations colleagues to identify and design automations

Develops business requirements for proposed automations and evaluate the cost-benefit between them ultimately decide which ones to prioritize

Implements prioritized automations using object-oriented programming techniques

Carefully and thoroughly tests / deploys automations

Monitors and manages execution of the automations and resolves issues as they arise

Drafts and sends communications to the team highlighting new automations and their value to the team

Performs other duties as assigned

Core skill sets needed for this role

Experience with object-oriented design and programming (Microsoft C# preferred)

Experience with IDE development tools (Microsoft Visual Studio or Code preferred)

Analytical skills

Ability to set up, conduct and manage effective meetings

Working knowledge of MS office (Word, Excel, PowerPoint Outlook, etc…)

Excellent verbal written communication skills

Proactive, able to manage multiple projects with demanding deadlines

Highly motivated, self-driven, focused, strong attention to detail

The Candidate

To be eligible for a co-op at Sun Life, you must meet the following requirements:

Currently enrolled in an accredited college or university during the time of the co-op (January 2027 – June 2027)

Must be an undergraduate or graduate student in a related field of study

Eligible to legally work in the United States

Ability to work full-time (40 hours/week) during co-op session

Compensation for this role will be around $22 an hour.

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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.  Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.  Enjo