Business Operations Software Engineer - 2027 Co-op

Location: Milwaukee, Wisconsin; Wellesley Hills, Massachusetts; Hartford, CT Office; Portland, ME; Kansas City, MO Office

At Sun Life, we’re driven by our Purpose: helping our  Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description

You are as unique as your background, experience, and point of view. Here, you’ll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world.

What’s it like to work at Sun Life?

You’ll find it dynamic and highly professional; collaborative and supportive. We encourage career mobility. Sun Life is also a socially responsible employer, supporting the communities in which we live and work, with a globally recognized commitment to the environment and sustainability.

This co-op will be hybrid, and students must be located near one of our U.S. offices – Wellesley, MA; Kansas City, MO; Hartford, CT; Portland, ME; Milwaukee, WI.

The Role

The Sun Life U.S. DentaQuest Claims Technology team is looking for a proactive, positive, and dynamic team player to join our team to design and code innovative automation solutions to help our team focus less on administrative tasks and more on human-powered decision making. In this role you will gain valuable, real-world experience working with both business operations and IT colleagues, allowing you opportunity to learn where technology and operations intersect to produce business value.  You will host meetings, do opportunity analysis, prioritize and implement code-based automations that will help our operations team run more efficiently and with higher quality outcomes. This is an excellent opportunity to get hands-on experience and see immediate impact.

Responsibilities will include, but are not limited to

Regularly meets with operations colleagues to identify and design automations

Develops business requirements for proposed automations and evaluate the cost-benefit between them ultimately decide which ones to prioritize

Implements prioritized automations using object-oriented programming techniques

Carefully and thoroughly tests / deploys automations

Monitors and manages execution of the automations and resolves issues as they arise

Drafts and sends communications to the team highlighting new automations and their value to the team

Performs other duties as assigned

Core skill sets needed for this role

Experience with object-oriented design and programming (Microsoft C# preferred)

Experience with IDE development tools (Microsoft Visual Studio or Code preferred)

Analytical skills

Ability to set up, conduct and manage effective meetings

Working knowledge of MS office (Word, Excel, PowerPoint Outlook, etc…)

Excellent verbal written communication skills

Proactive, able to manage multiple projects with demanding deadlines

Highly motivated, self-driven, focused, strong attention to detail

The Candidate

To be eligible for a co-op at Sun Life, you must meet the following requirements:

Currently enrolled in an accredited college or university during the time of the co-op (January 2027 – June 2027)

Must be an undergraduate or graduate student in a related field of study

Eligible to legally work in the United States

Ability to work full-time (40 hours/week) during co-op session

Compensation for this role will be around $22 an hour.

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive.  We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate.  We encourage applications from qualified individuals from all backgrounds.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Category

Temporary Employee

Posting End Date

18/12/2026