Business Technology Summer Student

Southbow

Calgary · Posted Oct 19

Apply

At a glance

Location: Calgary, Canada
Work type: Onsite

Business Technology Summer Student at South Bow in Calgary, Alberta for a 4-month term beginning May 2027. Role focuses on analyzing support demand, documenting requirements, improving business processes, promoting user adoption of enterprise applications, and supporting AI-enabled self-service capabilities (e.g., Copilot) to reduce workload and boost productivity.

What they are looking for

CopilotCopilot studioBusiness analysisProcess mappingRequirements gathering

Location: Calgary, Alberta

At South Bow, we do one thing, and we do it well: safely moving oil between some of the world’s most critical markets. We’re building our high-performing team with versatile thinkers who thrive on solving big challenges together. If you’re ready for a position where your skills are highly valued and your work is incredibly important, we want to meet you. Bring your talents to a new streamlined energy company, dedicated to operational, commercial and safety excellence as we pursue our critical purpose of delivering the energy people need.

The Opportunity

South Bow is seeking a Business Technology Summer Student beginning May 2027 for a 4-month work term.

What You’ll Do

Analyze support demand and service trends to identify recurring issues, process bottlenecks, and opportunities for operational improvement.

Investigate root causes of common user challenges and develop recommendations that improve system effectiveness and user experience.

Partner with business stakeholders to document requirements, understand pain points, and identify opportunities to enhance business processes.

Support user adoption initiatives by gathering feedback, identifying training needs, and developing enablement materials that help employees maximize the value of enterprise applications.

Assist in the design and development of AI-enabled self-service capabilities using tools such as Copilot and Copilot Studio to reduce operational workload and improve employee productivity.

Map and analyze high-volume business processes to identify opportunities for automation, process simplification, and self-service solutions.

Create process documentation, business requirements, user stories, workflow diagrams, and knowledge articles to support solution delivery and adoption.

Collaborate with business and technology teams to support application enhancements, process improvements, and business transformation initiatives.

Support testing, validation, and solution rollout activities to ensure enhancements meet business needs and deliver expected outcomes.

Measure and report on adoption, operational efficiency, and business value outcomes resulting from implemented improvements and AI-enabled solutions.

Contribute to initiatives that enhance business capabilities, improve user experiences, and enable the delivery of business-enhancing technology solutions.

Minimum Requirements

Actively enrolled in a post-secondary program focused on Information Technology or related field.

Must provide transcripts upon application.

About our business

South Bow's existing oil & liquids pipeline infrastructure connects Alberta crude oil supplies to U.S. refining markets in Illinois, Oklahoma, Texas and the U.S. Gulf Coast. We remain committed to meeting the energy needs of North Americans today, while advancing our Liquids Pipelines System for the demands of the future. Connecting growing Canadian and U.S. crude oil supply to key markets, leveraging existing assets and seeking new opportunities to continue to provide our customers with access to the destinations they need.

South Bow is an equal opportunity employer and participates in the E-Verify program supervised by the U.S. government.

Learn more

Visit us at http://SouthBow.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.

Thank you for choosing South Bow in your career search.

Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.
Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
All positions require background screening. Some require criminal and/or credit checks to comply with regulations.
South Bow is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting [email protected].