Certified Phlebotomy Technician Lab Assistant II

Location: Palo Alto

We are so glad you are interested in joining Sutter Health!

Organization

PAMF-Palo Alto Medical Foundation PAD

Position Overview

Collects blood specimens, as well as receives, handles and processes specimens for Laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs and behavior. Receives, sorts and accessions specimens, assigning to appropriate pre-analytic and analytic workflow. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving and processing. Performs basic post-analytic tasks, including distributing reports, storing and/or retrieving specimens. Completes quality-related tasks such as documentation of work, maintaining a clean, stocked and safe work area, and monitoring pending work, as well as escalating priority work. Operates and/or uses basic pre-analytic lab equipment. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.

Job Description

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Description modifications for union represented position are subject to CBA guidelines.

EDUCATION

HS Diploma: High School or General Education Diploma (GED) provided prior to start date

CERTIFICATION & LICENSURE

CPTI-Certified Phlebotomy Technician I provided prior to start date

OR CPT II-Certified Phlebotomy Technician II provided prior to start date

SKILLS AND KNOWLEDGE

Knowledge and practice of standard principles, processes, procedures, and equipment related to:

1) ordering Laboratory testing, 2) collecting blood specimens, 3) compassionately and effectively interacting with patients, 4) handling and processing biological specimens routinely submitted to the Laboratory for analysis.

Ability to accurately, precisely, and reliably perform job duties and assigned tasks.

1) Ability to organize and prioritize job duties and assigned tasks for completion within expected timeframes.

2) Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors.

Workflow Management Ability to appropriately respond to

1) fluctuations in volume, 2) unexpected situations or problems such as equipment or IS failure, 3) shift-to-shift hand-offs, 4) STAT test orders, 5) specimen integrity issues, 6) regular review of pending logs, priority assignments, etc.

Adherence to Practices & Procedures

1) Ability to follow standard practices, processes, and procedures in sequence.

2) Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients.

Applied Job Knowledge, Critical Thinking & Problem Solving

1) Solid critical thinking in applying knowledge and decision-making.

2) Knowledge of and ability to recognize and appropriately escalate complex and unusual deviations, problems, unusual occurrences and unexpected outcomes.

3) Effective verbal and written communication skills.

4) Ability to work in a collaborative setting where the communication of current, factual, and relevant work information is required.

Job Shift

Day/Evening

Schedule

Short Hour

Shift Hours

4

Days of the Week

Variable

Weekend Requirements

Rotating Weekends

Benefits

No

Unions

Position Status

Non-Exempt

Weekly Hours

19

Employee Status

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $34.55 to $48.36 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.