Customer Advocate Winter Intern

Location: Aurora, IL, US

Job Title

Customer Advocate Winter Intern

Location

Aurora, IL, US, 60504

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Business Unit

Level Measurement Solutions

Posting Date

Nov 11, 2026

Job Description

Come Work With Us!

Are you interested in gaining hands-on experience while pursuing your college degree? If you’re eager to build professional communication skills, learn customer service fundamentals, and gain exposure to real-world business systems, this internship is a great opportunity to grow your confidence and capabilities. Interns will work closely with experienced team members and receive training and guidance as they develop skills in customer interaction, problem-solving, and internal processes.

What You'll Do

Assist with reviewing and managing incoming customer and internal requests

Support customer inquiries related to orders, documentation, and shipping timelines

Participate in handling customer phone calls and email correspondence with guidance

Communicate with sales representatives and internal teams to help resolve inquiries

Assist with preparing customer quotes using established tools and processes

Create and update customer records within internal systems (e.g., CRM software)

Maintain accurate documentation and assist with reports or tracking tools

Learn how customer concerns are evaluated and routed for resolution

Participate in team meetings, training sessions, and process discussions

Do You Have?..

Strong written and verbal communication skills

Basic math skills, including pricing and percentages

Working knowledge of Microsoft Word and Excel

Strong organizational skills and attention to detail

Professional attitude and willingness to learn new systems

Employee Type

Hourly

Currency

USD

Salary Minimum

40,000

Salary Maximum

45,000

Incentive

No