Customer Engineer Trainee

Location: Hanoi, Viet Nam Department: Field Service

Vertiv seeks to attract the brightest and most talented minds in Asia. The program seeks to enhance our early talents by allowing them to build professional and technical expertise through best-in-class training, challenging projects, and mentoring from Vertiv leaders.

The Customer Engineering Training (CET) is a 12-month journey for aspiring Customer Engineers designed to equip recent graduates with technical skills, hands-on experience, and professional development. The twelve months integrate:

On-the-job training (OJT) within functional teams

Technical and product training across Vertiv’s portfolio

Project-based learning aligned with real business needs

Mentorship and coaching from experienced professionals

Performance feedback to support growth and development

Upon successful completion, participants transition into a full-time Customer Engineer role, taking on responsibilities that reflect the skills and expertise gained during the training.

What To Expect

Blended learning: Instructor-led sessions and self-paced modules

Product and Service Training in Power, Thermal, and Monitoring systems

Business-aligned project

Regular progress check-ins and feedback

Qualifications

Recent graduate or entry-level candidate with at least tertiary education in fields like Electrical Engineering, Mechanical Engineering, Industrial Engineering and/or Mechatronic Engineering

Keen interest in a career in the technology domain with basic understanding of hardware, software and network systems

Excellent written and verbal communication skills in English

Willingness to learn and adapt to new challenges in a dynamic environment

Maximum 1 year work experience and able to commence in November 2026

The Customer Engineering Training is your opportunity to gain real-world experience, build in-demand skills, and start your career with purpose. If you're ready to learn, contribute, and grow with a global leader in digital infrastructure, we encourage you to apply.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion

OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development