Customer Management Summer Intern

Location: Philadelphia, Pennsylvania, United States Department: Start Strong – Customer Management – Account Management

About ParetoHealth

ParetoHealth is redefining the way employers fund healthcare. As the largest and fastest-growing benefits captive in the United States, we help thousands of small and midsize employers take control of healthcare costs through a smarter, more sustainable model.

Our mission is simple: give small and midsize employers the scale and protection they need to eliminate volatility and lower healthcare costs.

By combining data-driven insights, innovative risk management, and the collective purchasing power of our community, we enable employers to reduce volatility, improve long-term outcomes, and reinvest savings into their businesses and their people.

Headquartered in Philadelphia, ParetoHealth is growing rapidly and transforming one of the country's largest industries. Our success is fueled by talented people who are united by our four core values: Fire in the Belly, For the Greater Good, See the Field, and Get It Done Right. These values shape how we innovate, collaborate, make decisions, and deliver exceptional results for our clients and one another.

If you're energized by solving complex challenges, thrive in a high-growth environment, and want to help reshape the future of healthcare, we'd love to meet you.

Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future.

2027 Summer Internship Information

Roles will be posted from 11/2/2026 to 12/4/2026. Interviews with the Talent Team and Hiring Manager will be conducted November-January.

• Please be sure to apply to the internship(s) which align with your major, your personal interests and desired career path.  Thank you!

Learn more about our Start Strong Program here: https://paretohealth.com/careers/internships/

Position Summary

The Customer Management Interns at ParetoHealth Support our Account Management and Customer Service departments, gaining hands-on experience and knowledge in the insurance industry, including the healthcare and the employee benefits markets.

Ask anyone at ParetoHealth who the unsung heroes are, and nine times out of 10 “the customer management team” will be the swift and heartfelt response. The Customer Management Team at Pareto is the primary liaison for Pareto’s growing client base and helps connect vetted consultants to innovative benefits financing and cost management solutions. Together, we serve mid-sized employers looking for a better way.

Competitive candidates will be smart, personable, quantitative, and detail oriented. Bonus points for applicants who are quick—to learn, laugh, and make an impact within a nimble organization with big plans. In return, Pareto offers a casual and fun work environment, full of people who take the company mission—but not themselves—incredibly seriously.

Competencies desired

Strong Communication skills

Cross-Functional Collaboration

Customer experience work

Attention to Detail

Interest in Project Management

Microsoft Office Applications

Key Responsibilities

Support departmental projects for Customer Management team including operations, service, research, shadowing, etc.

Assist with and engage in professional development learning.

Provide service excellence to internal departments and leaders.

Work in a conscientious, consistent, and thorough manner.

About you

Preferred majors include Business Administration, Sales, Healthcare Administration, or related fields.

Ability to work in our Philadelphia, PA office beginning in June through August.

Must be a Rising Junior or Rising Senior attending an accredited College or University.

We are guided by our values

Fire in the belly

The drive to learn, to improve, and to deliver outstanding value every day.

See the field

The ability to see the big picture and prepare to meet tomorrow’s needs.

Get it done right

The passion to produce at higher rates and to the highest standards.

For the greater good

A united community creating better health benefit solutions for all.

Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.

We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.

Disclosures

ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

California Applicants:  See Pareto’s CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, “Pareto”) collects and uses personal information submitted by employment applicants.