Digital Innovation & Improvement Placement Programme

Location: Hatfield, ENG, GB

Digital Innovation & Improvement Placement Programme

Location: GBR - CC Hatfield Adm | Job-ID: 221064 | Contract type: | Business Unit: Information Technology

Life on the team

Salary: £26,500 Start date: July 2027 Location: Hatfield, Hertfordshire Programme duration: 13 months Contract type: Fixed-term, full-time Recruitment process: Online application, video assessment and final interview

Are you excited by the possibilities of digital technology and AI, but equally interested in how people can use it to solve real problems?

Our team is a small, collaborative and forward-thinking global team helping to build a culture of excellence across our Managed Services business, supporting around 20,000 colleagues worldwide. The team brings together expertise in areas including Lean Six Sigma, continuous improvement, process excellence, ITIL, change management, analytics and automation.

During your placement, you’ll work alongside experienced improvement, process, quality and change professionals. Together, you’ll help teams understand business challenges, improve the way they work and explore how data, digital tools, automation and AI could support them.

You don’t need to be a coder or already be an expert in AI or process improvement. We’re looking for someone who is curious about both technology and people, enjoys learning and wants to turn ideas into meaningful, practical improvements.

What you’ll do

Your placement will give you exposure to different areas of digital excellence, from exploring emerging technologies and working with data to supporting improvement projects and helping colleagues embrace new ways of working.

Exploring what’s possible

Explore digital technology, analytics, automation and AI, identifying how they could help solve real business problems.

Test new ideas and bring your own perspectives to help colleagues see new possibilities.

Turning ideas into improvements

Use data, digital tools and structured problem-solving to understand challenges and identify opportunities for improvement.

Support improvement projects and lead a project of your own, with coaching and support from the team.

Helping people think differently

Work with teams to understand their challenges and explore how data, automation and AI could support them.

Support workshops, training and coaching, helping make digital ideas accessible to people with different levels of technical experience.

Building our culture of excellence

Support work across process excellence, performance, quality and continuous improvement.

Help share good practice and communicate the impact of improvement activity across our global business.

What you’ll need

To be an undergraduate student looking to complete a placement year as part of your degree.

An interest in AI, digital technology, analytics or automation, with an enthusiasm to learn more about these areas.

Curiosity about how things work, how they could work better and how technology can help solve real business problems.

An interest in working with information and data, with a willingness to develop your skills.

The ability to communicate your ideas clearly and work collaboratively with people from different backgrounds and areas of expertise.

A willingness to ask questions, try new things and learn through experience.

An open-minded and adaptable approach to problem-solving.

We’re much more interested in your potential, curiosity and willingness to learn than expecting you to arrive knowing everything. You don’t need to tick every box. If you’re curious about how people, problem-solving and technology can come together to make work better, we’d love to hear from you.

What you can expect

Experience working on real business challenges with teams around the world.

Practical exposure to AI, analytics, automation and digital ways of working.

The opportunity to learn about Lean Six Sigma, continuous improvement and structured problem-solving.

Coaching and support from experienced improvement, process, quality and change professionals.

The opportunity to lead your own improvement project and build your confidence in communication, facilitation and influencing.

Meaningful work, genuine responsibility and the opportunity to build your network and contribute your own ideas.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments.  Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!