Duty Management Intern

Location: Amsterdam, NH, nl Employment Type: {'id': 'permanent', 'label': 'Full-time'}

Company Description

About our hotel

Sofitel Legend The Grand Amsterdam offers five-star luxury in a unique and historic setting. As part of Accor, we combine the rich heritage of our landmark building with contemporary elegance, French art de vivre, and exceptional service standards.

Located in the heart of Amsterdam, The Grand is renowned for creating unforgettable experiences for guests from around the world while offering meaningful development opportunities for hospitality professionals.

Job Description

Let your passion shine as Duty Management Trainee

Belong in a place where you can be yourself and love what you do. Join our hotel community/ us and we will support you to realise your potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special and we will do the same for you.

A career that lets your passion shine

During this internship you will have the opportunity to assist in the work of a Duty Manager in an international, luxury five-star hotel.

Our Duty Managers are responsible for the operations of the hotel and represent the management team in their absence. Their challenge is to find the right balance between regular work and ad hoc situations. They have the responsibility to make quick and adequate decisions that affect the well-being of guests and other employees.

Another would describe them as an involved manager who oversees everything from a 'strategic' position, who watches and listens carefully and responds quickly to developments and offers solutions where necessary, while at the same time coaching and monitoring colleagues with the aim of providing consistent service and therefore guest satisfaction.

What we offer

Our team is young and full with passion and motivation. The Grand highly values personal and professional growth, therefore, we have a full time trainings manager who contributes do your development. Not only during, but also after your internship, we see possibilities and career opportunities. You also have the possibility to do various cross trainings in different departments to broaden your hotel knowledge. As part of your internship experience, you'll get the opportunity to take part in an operational shift once a month, giving you valuable hands-on insight into our daily operations.

The internship allowance is €750 gross per month, based on 38 hours per week. Besides this, you also have the possibility to receive travel allowance. Every day you can enjoy a meal (for free) in our staff canteen.

Do you like to go out for dinner and drinks? Good! You will get up to 50% F&B discount in selected bars and restaurants in 4- and 5 star hotels in Amsterdam.

Qualifications

What you will bring to the role

You are studying hospitality management at HBO level

You are available for at least 5 months

You speak English fluently. Every other language is a plus.

You are flexible (available 24/7), serious and attentive and stand firmly in your shoes

Additional Information

Our team is young, dynamic, and passionate about hospitality. The Grand highly values personal and professional development, which is why we have a dedicated Training Manager who actively supports your growth throughout your internship journey.

In addition to your operational learning experience, you will have the opportunity to:

Participate in various cross-trainings across different hotel departments

Gain exposure to quality management and operational coordination projects

Take part in an operational management shift once per month, providing valuable insight into daily hotel operations and decision-making

Explore future career opportunities within Sofitel Legend The Grand Amsterdam and the wider Accor network

The internship allowance is €750 gross per month based on 38 hours per week. In addition, you may be eligible for a travel allowance.

Every day, you can enjoy a complimentary meal in our staff canteen.

Love dining out? As part of the Accor family, you can enjoy discounts of up to 50% at selected restaurants and bars within participating 4- and 5-star hotels in Amsterdam.

Please note that only candidates who already have the legal right to work in the Netherlands will be considered. Sofitel Legend The Grand Amsterdam does not provide visa or work permit sponsorship.