Early Career Claims Analyst, Casualty

Location: Sydney

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This Early Careers role will be an ideal opportunity to develop your experience and expertise in Insurance.

AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIG offers a broad range of products to customers through a diversified, multichannel distribution network. Operating for more than 50 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.

Early Career Analyst Program

At AIG, we are constantly working to ensure that all employees have the training and skills they need to have a rewarding and successful career. Designed with that commitment at its core, our globally centralised Early Career program provides a platform for participants to launch or accelerate their careers. Through a range of approaches including innovative experiential learning and technical training, performance assessments, formalised mentoring, and exposure to senior leaders, our Early Career program offers unparalleled development opportunities for our diverse early career talent.

Whether you’re a recent university graduate or graduates with up to two years of work experience, the program is designed to evolve with the rapid pace of technological advancements and changing employee preferences to ensure that today’s participants become leaders capable of conquering tomorrow’s challenges.

Over the two-year duration of the program, successful candidates will work in a dynamic environment combining formal and experience-based training alongside meaningful and rewarding work experience. Then, guided by experienced professionals, they will put the skills they learn into practice in a supportive corporate environment.

Applications close on 20th December 2026 with the position commencing in March 2027.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

Focused on Public Liability Claims (personal injury and property damage) this role provides an excellent opportunity to build a strong foundation in commercial insurance claims while gaining hands-on experience across a diverse range of casualty matters.

You will work alongside experienced claims professionals who will support your technical development and provide mentoring as you progressively take greater ownership of claims.

You will develop practical skills in claims investigation, policy interpretation, liability assessment and resolution, while working with a broad range of internal and external stakeholders.

The role offers exposure to underwriters, brokers, insured clients, legal advisers and other external experts, providing an excellent platform to develop both technical capability and commercial judgement.

Key accountabilities will include but not limited to

Develop the skills to manage Casualty claims from notification through investigation, assessment, reserving and resolution, supported by experienced claims professionals.

Review policy coverage and build an understanding of policy terms, liability, quantum and relevant legal considerations.

Investigate claims, gather relevant information and work with internal and external experts to support effective claim outcomes.

Deliver a high-quality claims experience through clear and professional communication with clients, brokers, underwriters, legal advisers and service providers.

Maintain accurate and timely claim records while managing priorities effectively in a fast-paced environment.

Apply analytical thinking and sound judgement to resolve issues and appropriately escalate more complex matters.

Contribute to the broader Casualty Claims team through technical training, continuous improvement initiatives and team projects.

What you’ll need to succeed

Candidates MUST have graduated within the last 2 years prior to 2027.

AIG seeks candidates who have demonstrated outstanding academic and extracurricular achievement, possess strong analytical and interpersonal skills, and are enthusiastic about and committed to the insurance industry.

Excellent computer skills including the Microsoft Office suite of applications

A curious nature and a customer service mindset with good communication skills (verbal and written).

Enthusiastic team player with the ability to optimise business values to clients by delivering high-quality services and positive client experiences to sustain and enhance the customer base.

Passion for customer service excellence and ability to build, develop and maintain positive relationships

High level of initiative and ability to prioritise tasks in an agile environment along with excellent time management and organisational ability.

Strong business acumen with the ability to analyse data and use it for decision-making

Tertiary qualifications in Commerce, Economics or Law would be desirable.

At AIG, we value in-person collaboration as a vital part of our culture, which is why team members come together in the office four days per week. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Ready for faster career growth? We would love to hear from you!

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

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