Emergency Communications Innovation and AI Intern

Location: Home Working, United States

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Emergency Communications Innovation and AI Intern

Remote within the US

World Vision Internships offer a three-month opportunity for talented students and recent graduates eager to dive into the international relief and development field. We are dedicated to giving you a meaningful learning experience, where you will grow, gain valuable skills, and connect with other passionate professionals who share our mission.

Internship Opportunity

Join the Global Centre Emergency Communications Team and help strengthen World Vision's communications response to humanitarian emergencies around the world. Our team provides strategic leadership for emergency messaging, media engagement, digital content, storytelling, and rapid-response communications that help ensure the needs and stories of crisis-affected children and families reach media outlets, donors, supporters, and decision-makers.

As an Emergency Communications Innovation and AI Intern, you will support initiatives that improve the speed, effectiveness, and coordination of emergency communications through artificial intelligence, automation, information management, and digital transformation. Your work will help enhance how emergency communications teams access information, collaborate, track performance, and respond during humanitarian crises, ultimately contributing to greater impact for vulnerable children and communities.

What You'll Do:

Workflow Analysis and Automation: Analyze emergency communications workflows and identify opportunities to streamline processes using Microsoft 365, automation, and AI-enabled solutions.

Process Improvement Solutions: Design and support solutions that reduce manual effort, improve situational awareness, accelerate approvals, and enhance communications delivery during emergencies.

Dashboard and Reporting Development: Create dashboards, reporting tools, and performance insights that track emergency communications outputs, media coverage, website performance, StoryHub usage, and social media engagement.

Information and Knowledge Management: Improve information accessibility through enhanced metadata, taxonomy, document management, and knowledge-sharing practices.

AI Solution Development: Support the design, testing, and implementation of Microsoft Copilot agents and other AI-enabled tools that help communicators quickly access information and improve operational effectiveness.

Tools and Resource Creation: Develop templates, collaboration workspaces, documentation, training materials, and other resources that strengthen emergency communications capabilities across global teams.

Research and Innovation: Research emerging AI, automation, and digital transformation practices used by humanitarian organizations, media organizations, and other sectors.

Recommendations and Prototyping: Evaluate innovative approaches and develop recommendations or prototypes that improve the agility, effectiveness, and responsiveness of emergency communications.

Why Join Us:

Build AI and Automation Expertise: Gain hands-on experience using Microsoft Copilot, Power Automate, SharePoint, Microsoft Teams, and other Microsoft 365 tools to solve real-world operational challenges.

Develop Data and Analytics Skills: Learn how to create dashboards, analyze performance metrics, and generate insights that support effective decision-making during humanitarian emergencies.

Strengthen Project Management Capabilities: Build project management skills while collaborating with multiple stakeholders in a complex international organization.

Gain Cross-Cultural Experience: Work with communications professionals across countries, cultures, and time zones, developing valuable global collaboration skills.

Explore Humanitarian Communications: Learn how humanitarian organizations respond to emergencies in impartial and neutral ways while delivering timely, effective communications.

Receive Mentorship and Support: Benefit from a structured project management approach, regular meetings, clear goals, milestone tracking, and an open-door environment that encourages learning and development.

Contribute to Meaningful Innovation: Help develop tools, systems, and processes that strengthen emergency communications capabilities and improve humanitarian impact.

Join an Inspiring Community: Form connections with a diverse nationwide intern cohort and colleagues who, inspired by their Christian faith, support children of all backgrounds, even in the most dangerous places.

What You’ll Bring:

Microsoft 365 Knowledge: Familiarity with Microsoft 365 applications, particularly SharePoint, Teams, Microsoft Lists, Copilot, and Power Automate.

Data Analysis Skills: Ability to analyze data and create dashboards, reports, or performance insights using digital tools.

Information Management Understanding: Knowledge of metadata, taxonomy, document management, information architecture, and knowledge-sharing practices.

AI and Innovation Interest: Experience with or strong interest in AI-enabled solutions, workflow automation, process improvement, and digital collaboration technologies.

Technical Advantage: Experience building SharePoint sites, Power BI reports, Power Automate workflows, Copilot agents, or similar automation and AI solutions is desirable but not required.

Problem-Solving Ability: Strong analytical skills with the ability to identify opportunities for improvement and develop practical solutions.

Communication Skills: Excellent written and verbal communication skills, with the ability to collaborate effectively across di