Entry Level Call Center Team Lead | Call Center Team Lead [COC0020019]
ProsidianconsultingCharlotte · Posted Mar 23
Entry Level Call Center Team Lead for Government And Public Services sector. Contract contingent, exempt 1099, located CONUS—Charlotte, NC, across the Mid Atlantic Region. Supports Staffing Augmentation and Recruiting Services for City of Charlotte. Potential to convert to a Full-Time ProSidian employed W-2 Position. Responsibilities include handling large volumes of calls, documenting issues and resolutions, meeting call metrics and KPIs; may support chat or email channels.
What they are looking for
Details
- Work type
- Onsite
- Remote eligible
- No
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