Entry-Level Travel Booking Assistant | Remote

Location: Baltimore, Maryland Location Type: Remote

Position Overview

We are seeking a detail-oriented and customer-focused Entry-Level Travel Booking Assistant to support clients with vacation planning, reservations, and itinerary coordination. This fully remote position is ideal for individuals who enjoy helping others, staying organized, and working in a structured yet flexible environment.

No prior travel industry experience is required. Comprehensive training and ongoing support are provided.

Key Responsibilities

Assist clients with researching and coordinating vacation options Support the booking process for flights, hotels, cruises, and packaged travel Communicate professionally with clients via phone, email, and messaging Maintain accurate reservation records and client information

Review travel details for accuracy and completeness

Provide timely follow-up and customer care before and after travel

Qualifications

Strong communication and interpersonal skills

Comfortable using online platforms and basic computer systems

Detail-oriented with strong organizational abilities

Self-motivated and able to manage time independently

Customer service, hospitality, or administrative experience is a plus, but not required

What We Provide

Structured onboarding and training program

Access to booking platforms and supplier resources

Flexible remote work environment

Supportive team culture

Ideal Candidate

This role is well suited for individuals seeking entry into the travel industry, career changers, stay-at-home professionals returning to the workforce, or those looking to build experience in customer service and reservations coordination.