FamilySearch Operations Project Manager Intern, Full-Time, Salt Lake City

Location: Salt Lake City, UT, United States Department: AO - Administration/Operations

The purpose of the Family History Department is to enable inspiring journeys that bring joy to all people as they discover, gather, and connect their family—past, present, and future. Our quality standards guide the way we work. They are inspiration, trust, kindness, effectiveness, and simplicity.

FamilySearch is looking for a bright, motivated, enthusiastic candidate to assist and support product operations and organizational readiness activities.

Meet with teams/individuals to define roles and responsibilities associated with various deliverables

Prepare and support operational teams in product operations efforts

Organize, coordinate, and track projects, plans, deliverables, initiatives, and releases according to readiness processes

Utilize product operations methodologies, best practices, and standards to support optimal results

Integrate and lead production operation activities

Build and strengthen relationships across the department and Church workforce

Document processes, checklists, and workflows

Participate in and assist with planning sessions and counseling together

Coordinate projects and activities with manager and supporting teams

Evaluate and report on product operations activities, including projects, to key stakeholders

Support product operations principles at the division and organization levels

Organize and analyze basic project metrics and analytics, as requested

Additional responsibilities, as needed or assigned

Working towards or recent completion of a bachelor’s or higher degree in business, management, technical, or related field

Experience in managing projects and/or changes

Proficient in Microsoft products (Outlook, Teams, OneDrive, Excel, PPT, SharePoint)

Strong written and verbal skills

Effective interpersonal communication and active listening skills

Strong ability to build and maintain relationships

Problem-solving and conflict resolution skills

Ability to work with multiple global teams simultaneously

Willingness to learn new things; self-directed and able to work well with others, including volunteers of mature age

Detail-oriented, organized, and adaptable to change

Basic AI LLM or LLM product experience (such as Anthropic’s Claude, Microsoft’s CoPilot, etc.)

Language experience, especially Spanish (helpful, but not required)

Paid Interns are qualified while enrolled in an educational institution and for one year following graduation. They must sign a Paid Internship Engagement Letter.