Global Service Intern

Location: Billerica, MA

Job Title

Global Service Intern

Job Description

Global Service Intern - Summer 2027

Here at Entegris, we use advanced science to enable technologies that transform the world, and we are seeking employees who have the drive to continue the mission.

The Role

Our site in Billerica, MA is seeking a Global Service Intern to join our team for the Summer 2027 season. This assignment is intended to be 12-14 weeks in duration.

What You’ll Do

Create and maintain Excel trackers for service requests, escalations, technician capacity, and contract renewals.

Organize and validate regional data for KPI reporting and dashboards.

Document processes and create simple templates for reporting, customer updates, and standard work.

Maintain installed-base and service contract information to support renewals and growth.

Gather team feedback and identify opportunities to simplify manual processes.Help prepare clean data and requirements for future systems and tools.

What We Seek

Strong Excel and data analysis skills, with the ability to organize and interpret information effectively

Excellent organizational and time-management skills, with strong attention to detailClear and professional written and verbal communication skills

Analytical and problem-solving mindset with curiosity and a willingness to learn

Ability to work effectively with cross-functional and global teamsSelf-motivated and proactive, with the ability to take ownership of assigned projectsInterest in service operations, continuous improvement, and customer experience

Experience with Power BI, data visualization, or dashboard development is a plus

Desired Major(s) & Graduation Year

Business/ Minor in Finance, Data Analytics/Data Science, Industrial Engineering

Eligibility

Must be a currently enrolled student

Available to work 40 hours a week, M-F (8a-5p) beginning in June through August

Must be familiar with the university’s requirements to participate in a co-op program

Entegris is not currently hiring candidates for co-ops/internships who will need, now or at any time in the future, Entegris sponsorship through the H1-B lottery.

WHY WORK AT ENTEGRIS?

Lead. Inspire. Innovate. Define Your Future.

Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization — not just when it’s convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.

WHAT WE OFFER

Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

Compensation: $20-$30/hour range with actual pay dependent on candidate overall skills for the role

Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence

Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.