INC040: Apprentice, People Operations

Location: FTN-APAC/IND/BOM/BOM/Mumbai, India

Welcome to the Careers site for FedEx Asia Pacific. Here you will find information about the core values of FedEx, the extensive compensation & benefits offered to our people.

The Company

FedEx Trade Networks provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

The Philosophy

People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company.

The Culture

We honor innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.

We're glad you stopped by and hope your job search experience with FedEx Trade Networks, Inc. will be rewarding. We look forward to hearing from you!

INC040: Apprentice, People Operations

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Support recruitment coordination, including interview scheduling, candidate communication, and recruitment tracker updates.
• Assist with onboarding and joining formalities for new employees, including document collection and verification.
• Support employee lifecycle activities such as changes in employee details, and separation documentation.
• Assist in maintaining and updating employee information on Workday and other HR systems.
• Support attendance, leave, and payroll-related data validation and coordination with relevant teams.
• Assist with employee benefits and insurance administration, including enrollment coordination and maintaining related records.
• Support statutory compliance activities by maintaining documentation and assisting with the preparation of reports and records.
• Help prepare HR reports, trackers, presentations, and other People Operations-related documents.
• Coordinate with employees, managers, and internal stakeholders to address routine HR queries and follow up on pending requirements.
• Assist in organizing employee engagement activities and other HR initiatives, as required.
• Maintain the confidentiality of employee information and ensure the secure handling of HR records.
• Perform additional People Operations tasks as assigned by the team.

JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE

Academic

Graduate in any discipline; a qualification in Human Resources, Business Administration, or a related field is preferable.

Experience & knowledge

Basic understanding of HR processes and employee lifecycle activities is an advantage.

Good command of written and spoken English.

Basic knowledge of MS Office applications, particularly Excel, Word, and PowerPoint.

Willingness to learn HR systems, processes, and applicable statutory requirements.

Attribute

Hardworking and willing to learn.

Detail-oriented, with a focus on accuracy and data integrity.

Good verbal and written communication skills.

Ability to organize tasks, manage priorities, and meet deadlines.

Good interpersonal skills and a service-oriented approach.

Ability to maintain confidentiality and handle sensitive employee information responsibly.

Job Posting End Date

2026-12-31