Intake Services Intern Spring 2027

Location: Baltimore, MD USA

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Scope of Work

Intake services interns will assist IRC’s intake team with daily activities that help to welcome and contribute to the self-sufficiency of refugees, asylees and other humanitarian immigrants in the Baltimore metropolitan area. The intake team is the first point of contact for new “walk-in” asylees, parolees, secondary migrants and all other returning IRC clients. The team conducts eligibility assessments to determine client needs and refer to relevant IRC programs. Interns will meet directly with individual clients and families to support intake assessments.

Reports To

Intake Specialist or Coordinator

Learning Objectives

Learn about the services that refugees, asylees and other humanitarian immigrants are eligible for upon arrival in the U.S., including public benefits in Maryland and local resources in the Baltimore metropolitan area.

Learn to conduct eligibility assessments for program services.

Learn to communicate effectively with a broad range of clients.

Responsibilities

Under the direction of the intern’s supervisor, assist clients remotely or in-person with intake assessment appointments.

Assist with service documentation through case-notes and case file maintenance.

Support organization of weekly intake days at the office.

Other duties as assigned.

Qualifications

Prior experience and interest working with refugees and immigrants preferred.

Prior experience and interest in case management or social work preferred.

Ability to work independently and as a team member in a fast-paced, global environment.

Flexible and reliable, with outstanding attention to detail.

Strong problem-solving skills.

Excellent communication and interpersonal skills.

Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).

Fluency in English required. Bilingual ability in one of the predominant languages of the local client base is desired.

Position Details

IN-PERSON:  Spring 2027 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area.

DATES: Internships start with a required orientation on Wednesday, Jan 27th (approx. 9:30 AM – 3 PM). Regular weekly hours start the week of Jan 27th, 2027, and will continue through May 16th, 2027 (14 total weeks).

HOURS: Internships require a minimum of 15 hours per week for 14 weeks. Interns should be able to come to the office at least 3 days per week.

LAPTOP: Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.

REIMBURSEMENT: Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Spring 2027 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).

Application Process

DUE DATE: apply online at careers.rescue.org by 11:59 PM ET on Monday January 4th.

INTERVIEWS: Applicants selected for interviews will be contacted to schedule interviews beginning January 2026. Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conducted approximately January 4th through January 20th, 2027.

OFFERS: Applicants who have interviewed for positions can expect to receive a decision no later than  20th, 2027. Confirmations will be due at the latest by January 22nd, 2027.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.