Intern in the Commercial team supporting client case management in Salesforce and other systems; monitor deadlines, pending items and feedback to improve client experience; assist satisfaction surveys (NPS, CSAT, CES) and analyze key Customer Experience indicators; organize and analyze data from different sources to identify trends, opportunities and improvement points in the customer journey; contribute to Voice of Customer by consolidating complaints, suggestions and insights; support mapping of the customer journey and initiatives for process, systems and digital channels improvements; assist studies and benchmarks related to Customer Experience, Customer Insights, Voice of Customer and digital transformation; requires ongoing higher education in Administration, Logistics, Foreign Trade or related fields; knowledge of Microsoft Office; interest in Customer Experience, data analysis and process improvement; analytical, organized, detail-oriented, good communication and teamwork; proactive with Lean mindset for continuous improvement.
What they are looking for
Details
- Work type
- Onsite
Get new internships by email
Free daily digest, matched to what you pick. Unsubscribe anytime.
More Other internships in Pecem
Ausbildung zum Fachverkäufer im Lebensmittelhandwerk, Fleischerei (m/w/d)
Reweleer · Calau, Germany
Ausbildung z. Kaufmann im Einzelhandel (m/w/d), Fachrichtung Lebensmittel
Reweleer · Cottbus, Germany
Ausbildung z. Verkäufer (m/w/d), Fachrichtung Lebensmittel
Reweleer · Cottbus Sandow, Germany
Ausbildung z. Verkäufer (m/w/d), Fachrichtung Lebensmittel
Reweleer · Cottbus, Germany
Ausbildung z. Kaufmann im Einzelhandel (m/w/d), Fachrichtung Lebensmittel
Reweleer · Cottbus Sandow, Germany
Ausbildung zum Kaufmann im Einzelhandel, Fachrichtung Lebensmittel (m/w/d)
Reweleer · Burgdorf, Germany