Intern, Order Management

Upm

Wroclaw · Posted Oct 15

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At a glance

Location: Wroclaw, Poland
Work type: Hybrid

Intern, Order Management at UPM Business Hub Poland (Wroclaw). The role supports order management tasks from entry to delivery, with responsibilities including order processing/tracking, reporting, system records, stakeholder communication, and process improvement in a hybrid working model.

What they are looking for

ExcelSapSalesforceOrder managementOrder fulfilment

Location: Wroclaw Business Hub

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!

Learn more about us as a workplace upm.com/careers

We are now looking for an Order Management Intern to join our team in UPM Business Hub Poland.

Greetings from your future manager

“Hi, you are welcome to join our Order Management Team! In the role of OM Intern, you will be responsible for supporting order management tasks starting from order entry to successful delivery to customer. If you are enthusiastic and openminded team-player, who likes to work with people - we are waiting for you in our UPM family!” – Justyna Gościniak, Team Leader, Order Management.

What you will do

Support Order Management team in daily operational activities

Assist with order processing and order tracking

Prepare regular reports and analyze operational data

Maintain accurate records in internal systems

Support issue resolution and stakeholder communication

Contribute to process improvement initiatives and project-related activities

Perform other administrative and analytical tasks as required

Who you are

You are a student / You have a relevant university degree or basic experience in customer service or order processing

You are willing to learn UPM culture, processes and organization

You are willing to work with Sales Force and learn SAP functionalities; knowledge of Order Fulfilment and Order Management tools (e.g. SAP, Sales Force) would be an asset

You are a team-oriented person and good networker

You have a solution oriented and customer focused mindset

You have excellent Excel skills and the ability to quickly learn and work effectively with other systems

You have an interest to work in international team and to cooperate with multiple teams

You have advanced English communication skills

This is what we offer to you

A meaningful job: We have an inspiring purpose “We renew the everyday for a future beyond fossils”. Our work is impactful and transformative.

A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.

Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.

Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas, from climate change mitigation to enhancing biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.

Learn about our Rewarding and our Ways of working

Additional information

This position offers a hybrid working model, combining remote work from home with regular on-site collaboration in Wrocław. We offer a contract of mandate.

The position holder will report to Team Leader, Order Management.

How to apply

Please apply via the link above and attach your CV by October 30, 2026 Please note that we accept only applications submitted through our online application system. We begin reviewing applications as they are received, and you may be contacted before the application deadline.

For support with submitting your application, please contact HR Service at [email protected] or tel. +48123999499.

Country-specific information

If you have any concerns about the recruitment and selection process, you can report those online through the UPM Report Misconduct channel using the link: https://www.upm.com/investors/governance/compliance/reportmisconduct/.

UPM business information

UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. In Poland, UPM is running two factories near Wrocław,  Human Resources Services in Kraków and UPM Business Hub at the heart of the city of Wrocław. At the moment, the Wrocław Hub brings together over 700 professionals in customer, supplier and financial services.

What makes us unique? The Finnish leadership culture encourages people in personal growth and self-development, and our values - trust and be trusted, achieve together, renew with courage – are visible in our everyday work. We are inspired by the limitless opportunities of the bioeconomy and we lead the way towards a future beyond fossils. Got interested? Join us on this exciting path! #growthwithUPM

If you wish to get more insight about who we are, check out this page!