Internship: Customer Care Support Intern

Location: Madrid

Job TitleInternship: Customer Care Support Intern

Job Description

Minimum required Education

High School Diploma plus Active student status/enrollment at the University, College or Vocational Education.

Minimum required Experience

No prior experience required.

Minimum required Certification

N/A

Job title

Internship: Customer Care Support Intern

Support the Customer Care team in its day-to-day operational and administrative activities, contributing to data analysis, reporting, documentation and continuous improvement initiatives.

Your role

Support the Customer Care team in daily operational and administrative activities, helping to ensure smooth processes and efficient collaboration with different stakeholders.

Analyze departmental data, identify relevant trends and support the preparation of accurate reports and presentations for internal and external stakeholders.

Develop valuable professional experience in a dynamic med-tech environment, strengthening your analytical, communication, organizational and stakeholder-management skills while learning about industry trends and best practices.

You're the right fit if

Experience: You are motivated to gain practical experience in Customer Care and operational support activities in a professional environment.

Skills: You have good communication and interpersonal skills, an analytical mindset, attention to detail and the ability to organize information effectively.

Education: You have a High School Diploma and are currently enrolled as an active student at a University, College or Vocational Education institution.

Anything else: You are proactive, eager to learn and comfortable working collaboratively in a dynamic and continuous-improvement-oriented environment.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This role is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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