Internship Front Office (m/f/d) - nhow Brussels Bloom

Location: Brussels, BE Belgium

Internship Front Office (m/f/d) - nhow Brussels Bloom

Date

Nov 1, 2026

Location

Brussels, BE Belgium

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Department

Front Office

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

What's in it for you (spoiler: a lot!)

In this position you are working for Minor Hotels, a professional international hotel chain with a dynamic and friendly vibe.

We understand that people make the difference, and this is conveyed in our excellent working conditions:

Welcome @ work programme: enjoy a free night stay and experience the hotel as a guest

For students outside Belgium a compensation of €750 net per month.

Free online & offline training organized by our own Minor Hotels University Northern Europe.

Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.

Holiday parties.

The opportunity to grow within our company worldwide after graduation.

What part will you play in creating the unforgettable?

As a Front Office Intern, you are one of the most important representatives of the hotel.

Welcome guests warmly and ensure they feel comfortable and valued from arrival to departure.

Independently handle check-ins and check-outs, including all necessary administrative procedures.

Maintain ongoing communication with guests, answering questions and offering helpful information.

Provide guests with recommendations and details about the local area, attractions, and services.

Learn and apply upselling techniques to promote hotel services and upgrades.

Assist in handling guest complaints professionally and empathetically, aiming for quick resolution.

Create a positive team atmosphere by collaborating with colleagues and contributing to a friendly work environment.

Answer incoming phone calls and direct them appropriately within the hotel.

Respond to guest emails promptly and professionally, ensuring clear and helpful communication.

Coordinate with the Food & Beverage and Housekeeping departments to ensure smooth guest service and room readiness.

What makes you the perfect fit for this bold journey?

Flexible and easily adapts to varying schedules and unexpected situations.

Available for minimum 3 months

You speak fluently English & French

Autonomous and capable of taking initiative.

Comfortable with IT tools and hotel management systems.

Well-groomed and professionally presented.

A true 'hospitality artist' with a passion for customer service and the unique nhow experience.

You are a student and can sign an agreement with your school

This position is only available to students completing a compulsory internship as part of their studies

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.