IT Business Analyst I - (Junior level, must reside in Phoenix, AZ)

Location: AZ Phoenix

Grand Canyon University is currently seeking an IT Business Analyst.  As a Business Analyst you are responsible for meeting with stakeholders, understanding functional needs and desired outcomes, communicating needs (typically in form of user stories) to the impacted team(s) and effectively tracking relevant items through the Software Development Life Cycle.  This includes, but is not limited to helping prioritize work along with participating in functional testing to confirm that desired outcomes are aligned to the long-term vision.  As a business analyst, you are a change agent.  You will help facilitate the gathering of strategic ideas which are then translated into actionable user stories.  You will also help prioritize and track requests, and test and deliver solutions to the business.

Requirements

Elicit requirements from stakeholders using a variety of tools

Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from underlying needs

Communicate and collaborate with external and internal customers to analyze informational needs and functional requirements and provide user stories, interface design documents, and screen mock-ups

Engage in multiple initiatives simultaneously

Work independently with stakeholders and users to define concepts

Update management regarding issues, concerns, and progress statuses

Develop requirements specifications according to team standards

Collaborate with development and other subject matter experts to analyze tradeoffs between usability and performance needs

Support business users in the evaluation, integration and utilization of software tools that streamline business processes and enable better decision making

Help coordinate user acceptance testing

Help manage the release process

Support management and senior business analysts in achieving business goals, and applying departmental guidelines and processes

Qualifications

Bachelor’s degree in business or information technology or minimum of one year of professional experience defining business requirements for software applications

Application of Microsoft Office Suite

Experience with Microsoft Excel

Working knowledge of entire development process, including specification, documentation, quality assurance, and production support

Ability to work on multiple projects simultaneously

Ability to work independently and in teams as well as ability to work with a diverse group of stakeholders

Strong communication and interpersonal skills and ability to build and maintain business relationships

Customer-focused and able to act with tact, diplomacy and professionalism

Willingness to explore processes and systems in depth to produce evaluations and documentation

Ability to translate information between technical and business teams, ensuring expectations are clear on both sides

Proficient with the MS Office Suite of products

Willingness to incorporate feedback from management and senior business analysts

Basic understanding of how to  translate technical requirements to nontechnical stakeholders

Aptitude for solving problems and managing process flow

Basic understanding of Agile SDLC methodology and the ability to articulate that understanding to stakeholders

Professional demeanor with the ability to demonstrate dedication and support for IT’s business objectives in support of GCU

Basic understanding of the development process including specification, documentation, quality assurance, and production support

Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University

Additional Job Description

Job Posting Summary Paragraph

As a Business Analyst you are responsible for meeting with stakeholders, understanding functional needs and desired outcomes, communicating needs (typically in form of user stories) to the impacted team(s) and effectively tracking relevant items through the Software Development Life Cycle.  This includes, but is not limited to helping prioritize work along with participating in functional testing to confirm that desired outcomes are aligned to the long-term vision.  As a business analyst, you are a change agent.  You will help facilitate the gathering of strategic ideas which are then translated into actionable user stories.  You will also help prioritize and track requests, and test and deliver solutions to the business.

Range of Technical Knowledge/Skills/Experience (will vary according to functional needs):

Bachelor's Degree in IT related field or business administration with technology emphasis

Advanced Excel Skills

Software Applications: Sharepoint, BizTalk, Microsoft Dynamics (CRM).