IT Infrastructure Intern (Summer 2027)

Location: Houston

Axiom Space is a human space exploration company, building era-defining space infrastructure and delivering technology-driven solutions that will empower civilization to transcend Earth. Beginning with Axiom Station, successor to the International Space Station, the company is pioneering a next-generation orbital settlement that will foster groundbreaking innovation and research in microgravity and drive the global space economy of tomorrow. Today, guided by the vision of leading humanity's expansion off planet, Axiom Space is the principal provider of commercial human spaceflight services and developer of advanced spacesuits for the Moon and beyond. For more information about Axiom Space, visit www.axiomspace.com.

Axiom Space fosters a work environment inclusive of all perspectives. We are the pioneers of commercial space, leading the transformation of low-Earth orbit into a global space marketplace. Our mission-driven team is seeking a bold and dynamic IT Infrastructure Intern who is fueled by high accountability, execution horsepower, and driven to understand our world, science/technology, and life itself, for the benefit of all on Earth and beyond.

POSITION SUMMARY

Since Axiom Space is a very complex work environment, we are looking for a curious, motivated IT Infrastructure Intern to gain hands-on exposure to how a modern IT department supports the business. Reporting to the Manager of Network Architecture, you will support day-to-day operations, contribute to active projects, and take on a defined deliverable of your own. This is a learning role: you will be mentored, your work will be reviewed, and you will build practical skills and learn how IT decisions get made.

The internship will be onsite at Axiom Space in Houston, Texas from June 1 to August 20. Interns are responsible for arranging their own transportation and accommodations.

KEY DUTIES & RESPONSIBILITIES

Assists with help desk tickets, including troubleshooting, documentation, and escalation

Supports user onboarding and offboarding, including account setup and equipment prep, using standard-user access under supervision

Helps maintain hardware and software inventory and license records

Assists with routine system checks, patching, and updates on corporate IT systems

Supports IT projects such as migrations, rollouts, and upgrades by tracking tasks, taking notes, and following up on action items under the direction of the project lead

Builds reports and dashboards on metrics like ticket volume, response times, and license usage

Researches tools and vendors and prepares short summaries for IT leadership review; vendor selection and contract decisions remain with IT leadership

Identifies repetitive tasks that could be automated using scripting or built-in tools

Creates and updates runbooks, how-to guides, and standard operating procedures

Helps gather evidence for audits and compliance reviews, under the direction of the CISO's team

Supports security awareness efforts, such as phishing simulations and user training materials, under the direction of the CISO's team

Owns one project from start to finish (for example, a knowledge base cleanup, an asset audit, or an automation script) and presents results to IT leadership at the end of the internship

Perform additional job duties as assigned

WHAT YOU’LL GAIN

Direct mentorship from the Manager of Network Architecture and exposure to IT leadership

Experience across support, security, infrastructure, and project management

Exposure to budgeting, vendor management, and IT strategy

A portfolio-ready capstone project and a professional reference

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

Rising Junior, Senior, or graduate student pursuing a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field

Cumulative GPA of 3.0 or higher

Basic understanding of operating systems (Windows, macOS), networking concepts, and common office software

Ability to handle confidential information with discretion

Experience with Microsoft 365 and Entra ID/Active Directory preferred

Familiarity with a ticketing system (ServiceNow, Jira, Zendesk, or similar) preferred

Basic scripting in PowerShell, Python, or Bash preferred

Proficiency in Excel/Sheets and exposure to Power BI or similar tools preferred

Coursework or certifications such as CompTIA A+, Network+, or Security+ preferred

Core Skills

Passion for space and the mission

Entrepreneurial, growth mindset

High EQ and ability to collaborate within teams and cross-functionally

Tech-solutioning in using systems and tools to move smarter and Strong written and verbal communication skills

Reliable, organized, and comfortable managing multiple tasks

Core Competencies

Embody our core values of leadership, innovation, and teamwork. In addition, to perform the job successfully, an individual should demonstrate the following competencies:

Accountability

Technical Rigor

Execution Discipline

Pride of Delivery

WORK ENVIRONMENT

Generally, an office environment, but can involve inside or outside work depending on the task.

Requirements

This position may require access to export controlled technical data or technology subject to NASA regulations, International Traffic in Arms Regulations (ITAR), or Export Administration Regulations (EAR). In accordance with U.S. export control laws, final candidates may be required to undergo additional export control screening to determine eligibility for access. Meeting these requirements is a condition of employment.

Must qualify as a “U.S. person” under U.S. export control laws (U.S. citizen, lawful pe