Junior Duty Manager

Location: Godalming, England, gb Department: Charterhouse Employment Type: {'id': 'permanent', 'label': 'Full-time'}

Company Description

Job Title: Junior Duty Manager

Location: Charterhouse - Godalming Surrey, GU7 2DX

Contract Type: 40 hours per week, 5 days out of 7, 52 weeks per year.

Salary: Up to £37.500 per annum

Why Join Us?

Approximately every third weekend off due to scheduled site closures, providing excellent opportunities for rest and planning social activities

Management experience from 1 to 2 years in a shift - leading or supervisory position

Shift patterns include: 6:00am–3:00pm, 11:30am–8:00pm, and 12:00pm–8:30pm

Sundays operate on a 10:00am–8:00pm shift

Uniform is provided, with maintenance and upkeep included

Following successful completion of probation, access to onsite gym membership available at £5 per month (if desired)

Access to onsite golf course and beautiful grounds in a premium working environment

28 days holiday (including bank holidays)

3 volunteering days to give back to causes you care about

3 days grandparent leave for those special family moments

24 weeks enhanced maternity leave

Bespoke training & development opportunities

Pension & life insurance

Discounts on high street brands, cinema & holidays via the Perkbox App

Wellbeing hub & access to employee assistance programme

Free meals while at work

Career development & HIT Apprenticeships for all experience levels

We are seeking an enthusiastic and customer-focused Junior Duty Manager  to oversee the smooth delivery of service at Charterhouse School. Working closely with the catering and kitchen teams, you’ll ensure every customer enjoys a warm welcome, exceptional service, and high-quality food presentation. This is a hands-on role, perfect for someone who thrives in a busy hospitality environment and enjoys leading a team to deliver excellence.

You will be joining Holroyd Howe, one of the UK’s leading contract caterers, providing fresh, innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

Our mission is simple: To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

Job Description

Key Responsibilities

Support the Duty Manager with the daily running of operations

Supervise teams during service and ensure high standards are maintained

Deliver excellent customer service and resolve issues where needed

Assist with shift coordination, briefings, and team support

Maintain health & safety, hygiene, and operational standards

Support stock control and basic operational administration

Lead by example and contribute to a positive team environment

Qualifications

Qualifications & Skills

Previous experience in hospitality, catering, or a supervisory role

Strong communication and leadership skills

Ability to work well under pressure in a fast-paced environment

Good understanding of food hygiene, health & safety standards

Confident in supporting and motivating a team

Customer-focused with a proactive, hands-on approach

Flexible with working hours, including weekends and evenings where required

Additional Information

We pride ourselves on

People first

We’re a company of individuals, united in doing our best for our clients.

Great food, always

Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.

Food education

We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.

Respect in everything we do

Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.

Fresh thinking

New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.