Junior Global Benefits Management Account Specialist @Mercer

Location: B-dul 21 Decembrie 1989 No. 77 Building D-E-F, The Office, 400604 Cluj-Napoca, Romania Department: Consulting

We are seeking a Junior Global Benefits Management Account Specialist to support our Account Management team in delivering high-quality client service across global accounts.

This role is ideal for an early-career professional who is highly organized, tech-savvy, and interested in client support, data analysis, and project coordination. You will work closely with Account Managers and internal teams locally and globally to help ensure the smooth delivery of client workstreams.

This role will be based in Cluj-Napoca. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to

Support Account Managers with day-to-day client account activity

Liaise with internal teams across local and global locations

Help prepare for and support client calls, including tracking actions and follow-ups

Assist with monitoring timelines, deliverables, and priorities

Review data to identify key themes, trends, and insights

Maintain accurate records, documentation, and status updates

Use technology and business systems effectively to support reporting and workflow management

Contribute to efficient coordination across accounts and projects

What you need to have

Strong organizational and project management skills

Confidence using technology and digital tools

An interest in analyzing data and identifying trends

Strong attention to detail and ability to manage multiple priorities

What can you expect?

A collaborative role supporting client delivery across global accounts

Exposure to account management, client coordination, and project tracking workstreams

Opportunities to build practical experience in global benefits management in a fast-paced environment

What makes you stand out?

Good communication and collaboration skills

A proactive, dependable, and adaptable approach

A willingness to learn and develop in a fast-paced client environment

Why join our team

We help you be your best through professional development opportunities, interesting work, and supportive leaders

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary)

30+ days off (including legal days, birthday, public holiday replacements, and benefits options)

Performance bonus scheme

Matching charity contributions, charity days off, and the Pay it Forward charity challenge

Core benefits: Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.