Junior Officer - Marketing Systems & Support

Location: Integrated Sales & Marketing, PH, PH

Junior Officer - Marketing Systems & Support

Business Unit:

Integrated Sales & Marketing

Division:

Marketing Systems and Support

I. BASIC PURPOSE / JOB BRIEF:

The Junior Officer – Marketing System & Support is responsible for providing systems-related support to Marketing Systems and Support, Business Development, Casino Marketing, Strategic Marketing & Analytics. This position is also responsible for daily offers, prize events and promotions setups and data upload which are vital to day-to-day operations.

II. MAJOR RESPONSIBILITIES AND DUTIES:

Configures Engage prize and events for redemption and tagging

Configures MMS offers for Kiosk

Performs daily bulk upload of Free Play and other bulk upload exercise

Conducts barcode creation and printing for Rewards Circle Collections and Direct Offer items

Conducts systems issue monitoring

Performs patron account maintenance in HALo e.g., flag deletion, points merging, etc.

Conducts investigation for points disputes and other types of disputes concerning patron's account

Coordinates with IT for any system updates, changes, downtime or maintenance

Conducts new system or system updates demo to Team Members

Performs additional duties and responsibilities as prescribed by the Management

III. JOB SPECIFICATIONS:

Educational Requirement:

University / College graduate preferably in Hospitality, Marketing or Business Administration

Experience Requirement:

Experience in gaming industry is an advantage

Skills and Attributes:

Proficient in Microsoft Office applications

Strong analytical and problem solving skills

Good organizational skills

Other Qualifications:

Excellent presentation and communication skills, both oral and written

Junior Officer - Marketing Systems & Support

Business Unit:

Integrated Sales & Marketing

Division:

Marketing Systems and Support

Description:

I. BASIC PURPOSE / JOB BRIEF:

The Junior Officer – Marketing System & Support is responsible for providing systems-related support to Marketing Systems and Support, Business Development, Casino Marketing, Strategic Marketing & Analytics. This position is also responsible for daily offers, prize events and promotions setups and data upload which are vital to day-to-day operations.

II. MAJOR RESPONSIBILITIES AND DUTIES:

Configures Engage prize and events for redemption and tagging

Configures MMS offers for Kiosk

Performs daily bulk upload of Free Play and other bulk upload exercise

Conducts barcode creation and printing for Rewards Circle Collections and Direct Offer items

Conducts systems issue monitoring

Performs patron account maintenance in HALo e.g., flag deletion, points merging, etc.

Conducts investigation for points disputes and other types of disputes concerning patron's account

Coordinates with IT for any system updates, changes, downtime or maintenance

Conducts new system or system updates demo to Team Members

Performs additional duties and responsibilities as prescribed by the Management

III. JOB SPECIFICATIONS:

Educational Requirement:

University / College graduate preferably in Hospitality, Marketing or Business Administration

Experience Requirement:

Experience in gaming industry is an advantage

Skills and Attributes:

Proficient in Microsoft Office applications

Strong analytical and problem solving skills

Good organizational skills

Other Qualifications:

Excellent presentation and communication skills, both oral and written