Junior Online FAE _ MCU/MPU

Location: Shanghai, cn Employment Type: {'id': 'permanent', 'label': 'Full-time'}

Job Description

请求职者投递中文与英文简历

Support customers on popular Catalog  Embedded Products (MCU/MPU/Wireless)

Post sales : Provide personalised technical support online (email / teams etc) to understand customers problems & solve them with smart efficient use of resources (own knowledge & product line resources)

Pre Sales : Work with sales teams on understanding customers requirements (product & application or use case)  to position REN products and solutions in an advantageous way.

Support Partner FAE in distribution on enabling them win with REN products & solutions.

Solving technical issues raised by partner FAE bring to you .

Providing them with training materials / collaterals / demos etc they need to convince customers to use REN products or solutions.

Be their ‘go to’ advocate within REN to enable partner FAE to be successful.

Actively Participate in local business reviews with the relevant sales teams & partners and escalate / highlight gaps and issues needed to win customer sockets .

C programming know-how and experience in developing SW in embedded platforms

Experienced with typical IDE’s & tool chains (e.g. Keil/IAR/ Eclipse based etc.) & debuggers.

Experience in typical hardware peripherals and drivers

Experienced with SW and/or HW debugging techniques.

Understanding / experience of one or more Operating Systems (e.g. FreeRTOS, Azure OS, Zephyr  etc.)

Qualifications

Bachelors from Computer Science / Engineering Course or equivalent in relevant discipline

Knowledge

Knowledgeable in high-level embedded C /  device drivers / middleware / utilities / .

Knowledgeable in Communication Protocols & Interface buses like I2C, UART and SPI / Clocking & Timers / memory utilization etc.

Any wireless experience (Bluetooth / WiFi) an advantage

Any experience of working with customers / partners an advantage.

Skills

Strong understanding of embedded software development & sound C skills, ideally from developing application firmware /demos etc

Strong communication skills and be able to work / communicate in a multicultural environment.

Good questioning techniques : ability to guide conversations via open & closed questions .

Abilities and other characteristics

Ability to work with multiple issues in parallel in a fast-moving environment. Will be working on many open issues in parallel.

Confident in ability to help/communicate complex issues 1-1 (f2f online and via email etc)

Strong collaboration skills

Must be interested / passionate about embedded systems and MCU related matters.

Some limited travel may be necessary (

Additional Information

Renesas is an embedded semiconductor solution provider driven by its Purpose, To Make Our Lives Easier. With a global team of over 21,000 engineers and problem solvers in more than 30 countries, we offer the opportunity to work on world‑leading technology for Automotive, Industrial, Infrastructure, and IoT, shaping a safer, healthier, greener, and smarter future.

At Renesas, TAGIE is our culture, grounded in being Transparent, Agile, Global, Innovative, and Entrepreneurial. It shapes how we work, grow and deliver on our purpose together. This collaborative spirit and mindset drive our semiconductor technology to transform industries and impact millions of lives.

We believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process.

Are you ready to join our team and shape the future with us?

Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.