AR

Junior Service Desk Specialist with Dutch

ArcelorMittal

Dąbrowa Górnicza · Posted Sep 07

Other Onsite
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Junior Service Desk Specialist with Dutch. Responsibilities include providing customer support via phone, chat and email; managing tickets and directing them to appropriate teams; offering remote assistance with step-by-step solutions; maintaining ongoing communication with managers and users; diagnosing and resolving hardware, software, and network issues; suggesting process improvements; creating and updating knowledge base entries; adhering to security guidelines. Requirements include very strong Polish (C1/C2), Dutch (min B2), and English (min B2); motivated with some Service Desk experience and willingness to develop in IT; flexible in a 24/7 shift pattern.

Details

Work type
Onsite

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