Junior Software Implementation consultant ( German Speaking)

Location: Warszawa, Warszawa, Poland Department: Information Technology

This exciting role as a Software Implementation consultant in our Configuration group will work as part of a team to support and configure our Wire and Cable software for our customers.

This role focuses on

UI based configuration elements of the Implementation

More technical elements of the Implementation which will require knowledge of SQL, JavaScript  and authoring of data collection forms using XML

Supporting our customers and relationship building

We believe in flexibility and work-life balance. This hybrid role will be based fin our office in Warsaw (Poland) offering the opportunity to collaborate with colleagues across an international environment.

We are looking for a strong communicator with excellent English skills, combined with fluency in German. This role offers the opportunity to work closely with stakeholders across the EMEA region and contribute to a dynamic, multicultural team.

Key Tasks and Deliverables

Consultancy and Configuration

Provide support to existing clients including report generation at critical times of the year

Advise and assist the client in maintaining and enhancing their application

Configure the system as per the defined requirements using the system user interface

Work with technical teams to resolve system and configuration issues

Attend customer meetings and calls as and when required in support of larger implementation project, ensuring a professional image at all times

Provide status updates, highlight risks and issues to supervisor (within the project and/or people manager)

Dedicated Consultancy

Serve as the main point of contact for key customers

Technical Configuration

Build and maintain custom forms using JavaScript, XML/SQL build scripts

Skills Required/Desired

Experience: Minimum commercial experience of 2 years. Experience in software implementation and / or support, a plus.

Strong academic background in a relevant discipline e.g. computer science, engineering, sustainability or equivalent also a plus.

Education: The ideal candidate will be educated to degree level or equivalent.

Required skills, knowledge and characteristics based on responsibilities:

A high level of numeracy

Strong working knowledge of Excel required

Detail-oriented and analytical thinking

Familiarity with web-based applications

Ability to learn new software applications rapidly

Effective communicator with good interpersonal skills as this is a customer-facing role

Previous experience working in teams for project delivery, a plus

Previous experience in a customer facing role within a private sector company environment, a plus

Experience in the field of Sustainability (both management and reporting), Supply Chain, or Environmental Health and Safety is a distinct advantage.

Experience with relational databases and use of SQL

Working knowledge of JavaScript and XML are ideal