Junior UX Researcher

Location: Kraków, PL, 31-503

Junior UX Researcher

Lokalizacja

Kraków, PL, 31-503

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Dział

Allegro sp. z o.o.

Zespół

Technology

Rodzaj umowy

Pracownik

About the job

In our Consumer Experience teams, we shape how millions of customers discover, choose, and purchase products every day. As a Junior UX Researcher, you will join a mature, highly collaborative community of researchers and designers dedicated to elevating the shopping experience across diverse product categories.

In this role you will work on hands-on research initiatives across various domains - ranging from search and navigation to personalized category experiences - while receiving structured mentorship from some of the most experienced research practitioners on the market. With dedicated time for learning, regular knowledge-sharing initiatives, and a supportive team culture, you will gain real-world research expertise at a scale unique to e-commerce leaders.

In your daily work you will handle the following tasks

Supporting the execution of qualitative and quantitative user research across key shopping touchpoints and multiple product categories.

Conducting user interviews, usability tests, surveys and many other research methods to identify customer needs, friction points, and opportunities.

Synthesizing research findings into clear, structured takeaways, user journeys, and actionable recommendations.

Collaborating on a daily basis with UX Designers, Product Managers, and UX Researchers to inform product and design decisions.

Tracking industry best practices and innovative UX solutions to inspire and support the product team.

Actively participating in internal research community rituals, skill-building workshops, and team learning initiatives.

We are looking for people who

Have around 1–2 years of professional experience in a business or project environment (this doesn’t have to be purely in UX - experience in social research, customer discovery, market research, or related fields is welcome).

Have hands-on experience planning or conducting research projects involving direct user interviews, or qualitative/quantitative data collection.

Possess strong critical thinking and analytical curiosity, with an eagerness to understand how users think and make decisions.

Demonstrate genuine business awareness and interest in e-commerce trends, user behaviors, and digital products.

Are great active listeners with clear, concise communication skills - comfortable engaging with new people, facilitating conversations, and presenting findings.

Welcome feedback with an open mind, while being able to back up observations and recommendations with substantive arguments.

Are organized, proactive, and comfortable managing project timelines in an agile setting.

Speak and write fluent Polish (minimum C1) and English (minimum B2).

A plus: Experience facilitating workshops, public speaking/presenting at meetups or conferences, or a background in cognitive science, psychology, sociology, or human-computer interaction.

What's in it for you

Flexible working hours in the hybrid model (4/1) - working hours start between 7:00 a.m. and 10:00 a.m. We also have 30 days of occasional remote work.

Well-located offices (with e.g. fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).

A 16" or 14" MacBook Pro or corresponding Dell with Windows (if you don't like Macs) and all the necessary accessories.

A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).

English classes that we pay for related to the specific nature of your job.

A training budget, inter-team tourism, hackathons, and an internal learning platform where you will find multiple trainings.

An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people.

Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, Advent of Code, and many other occasions we enjoy.

#goodtobehere means that

You will shape the future of e-commerce - creating innovative, pioneering solutions that set new market standards. We have over 21 million active buyers across 6 countries and collaborate with more than 164k Partners.

You will join a team you can always count on - we have on board top-class specialists who have sharing knowledge, experience, and best practices in their DNA. Want to get to know them better? Listen to the Allegro Podcast.

You will be part of a team that always aims to stay one step ahead of the market - we act quickly, dynamically, and at the highest level, because only then we can genuinely shape the future of e-commerce.

You will see that mistakes are opportunities to learn - we believe that no matter how well we execute, we can always get better.

Send us your CV and... see you at Allegro!