Lab Assistant (Specimen Technician III)

Location: Cleveland, TN, United States Department: Specimen Processors

Lab Assistant (Specimen Technician III) - Cleveland, TN, Monday to Thursday, 7:45 AM to 4:30 PM

Pay range: $20.86+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

Best-in-class well-being programs

Annual, no-cost health assessment program Blueprint for Wellness®

healthyMINDS mental health program

Vacation and Health/Flex Time

6 Holidays plus 1 "MyDay" off

FinFit financial coaching and services

401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance, plus buy-up option

Flexible Spending Accounts

Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education

Career advancement opportunities

and so much more!

This position has mastered all duties of the Specimen Processing Technician II. Work is highly self-directed, and role may include additional responsibilities such as client communications, internal training and problem solving related to special accounts and compliance. This individual will have completed the necessary training consistent with local business practices for Specimen Processing. Strong proficiency is required in test ordering policy and specimen requirements related to test ordering as well as accuracy and production standards.  This position will be more involved in complex processing including but not limited to: Microbiology processing, Frozen splits, Send outs, Cytology processing, irreplaceable specimens (spinal fluid, bone marrow, etc.); Special handling; allergies; serial; pediatric specimens.

Demonstrates proficiency in  responsibilities of the SPT II and understanding of all job duties and SOP’s related to the Specimen Processing department

Demonstrates knowledge and understanding available resources to fill in for any function within the Specimen Processing department as necessary

Demonstrates a thorough understanding of how Specimen Processing impacts the testing laboratory

Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc.

Demonstrates an understanding of the compliance policies related to test ordering, which requires developing the ability to research test ordering information on translation tables, computer systems, and the directory of services

Understands the complex relationship between test(s) ordered and specimen received

Completes all required documentation, legibly and within the assigned timeframe

Meets standards for production and accuracy within 3 months

Validates and verifies orders for other employees

May assist in training employees in any Specimen Processing job function and may provide ongoing training

Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance

Performs other duties as assigned

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Required Work Experience

Internal candidates must have a minimum of 9 months experience and be meeting all performance standards in the SPT II role

Preferred Work Experience

Medical background preferred which includes medical terminology applicable to a clinical laboratory

Previous experience in a production environment preferred

Physical and Mental Requirements

Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour

Works in a biohazard environment, practicing good safety habits

Able to sit or stand for long periods

Handles multiple tasks simultaneously and works in a production environment

Skills

PC skills in MS office applications

Communicates effectively with all levels of internal and external staff

Maintains composure while working under pressure

Demonstrates strong interpersonal skills that fosters a positive attitude at all times

Demonstrates flexibility and is able to adapt to changes in work assignments

Demonstrates strong leadership and ability to resolve complex Specimen Processing related questions/issues

Education

High School Diploma or Equivalent (Preferred)

Pursuant to code CA BPC 1269 under CLIA, any lab releasing results for California work must have at least a High School Diploma or equivalent.