Customer Representative providing inbound English-language support for banking and card-related inquiries. Remote-based role in Poland with 24/7 shift flexibility (including night shifts, weekends, and public holidays). Onboarding and paid training provided. Responsibilities include handling calls and written requests in English, resolving issues on first contact, assisting with account-related topics, payments and billing, escalating complex cases, maintaining documentation, and complying with financial regulations. Requirements include excellent English (C1), secondary education, basic MS Office skills, and the ability to follow procedures and deadlines. Benefits include clear career paths and internal development opportunities, a comprehensive benefits package, and up to 15% bonus for non-standard hours.
What they are looking for
Details
- Work type
- Remote
- Compensation
- Paid
- Remote eligible
- Yes
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