Operational Support Specialist I (On-Site/Entry Level)

Location: River Falls, WI, us Department: Administrative Support Employment Type: {'id': 'permanent', 'label': 'Full-time'}

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Communicate effectively internally and externally

Work cooperatively

Direct sample flow and preparation in an efficient manner

Ensure accurate and efficient execution of written protocols

Pleasant and friendly demeanor.

Ability to multi-task

Ability to follow directions

Receive, prepare, categorize and organize incoming samples for entry

Register samples, label, proof, divide and deliver to labs

Communicate to Group Lead and appropriate lab staff regarding short seed including request for additional, where appropriate

Participate in ensuring prioritization of sample registration

Prepare, distribute, and retain Sample Entry Reports appropriately

Update sample data and issue revised Sample Entry Reports where changes are needed

Assist to deliver consumables to labs

Ship sample bags, ICO samples, etc. using FedEx, UPS, others as requested

Answer and direct phone calls

Mail final official EBDI testing certificates

Effectively communicate personnel issues to Group Lead

Participate in maintaining ISO documentation

Assist customers and Group Lead with handling out-of-specification samples, investigations, root cause analysis and corrective and preventive action plans

Maintain confidentiality regarding customer, samples, and employee information

Cross train/work in labs on an as needed basis

Assistance in seed disposal event disposal of retain samples and waste

Qualifications

Associates degree in administrative or related field preferred.

The incumbent must have good organizational skills and the ability to communicate with subordinates, peers, supervisors, and possibly customers.

Be a highly energetic, innovative, creative, people person.

Effective communicator and ability to cross train in lab areas.

Excellent verbal and written communication skills.

High attention to detail.

Competent with use of Microsoft applications: Excel, Word, One Note, and Power Point

Additional Information

What We Offer

Excellent full time benefits including comprehensive medical coverage, dental, and vision options

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Eurofins USA Genomic Services is a Disabled and Veteran Equal Employment Opportunity employer.