Operations Management Trainee Fleet Maintenance

Location: USA - Des Moines IA 50313

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Job Description

START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.  CULTURE- INTEGRITY- FAMILY. As an Operations Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.  This is an essential industry and we’ve been in the game since 1933!

Shop Location -   Des Moines, IA

Shift/Schedule - 1pm start Monday - Friday

Salary – Paid Weekly! Bachelor's Degree REQUIRED

Summary

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management.  This program is fast-paced and touches every aspect of the business unit.  In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background.  We allow you to carve out your own career path and promote from within, based on performance.  The ideal path of progression in this role is an Ops Supervisor.

If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place.  Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares!

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"

Here is from people that work here!

https://www.youtube.com/watch?v=usBbl6L1V6E

This is Ryder

https://www.youtube.com/watch?v=b24PFgxvVS0

Essential Functions

Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.

Coordinate with the rental department to ensure maximum utilization without compromising lease customers.

Partner with Sales staff on customer calls for new business and increased customer satisfaction.

Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.

Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.

Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

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Additional Responsibilities

Relocation within the business unit at the conclusion of the training program is required.

Performs other duties as assigned.

Skills and Abilities

Detail oriented with excellent follow-up practices.

Strong verbal and written communication skills.

Instills commitment to organizational goals.

Capable of multi-tasking, highly organized, with excellent time management skills.

Able to prioritize work.

Flexibility to operate and self-driven to excel in a fast-paced environment.

Strong mechanical skills.

Effective interpersonal skills.

Excellent influencing skills.

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

Ability to work independently and as a member of a team.

Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.

Basic understanding of Business Finance, controls and metrics beginner required.

Qualifications

Bachelor's degree required.

One (1) year or more customer service with issues resolution experience preferred.

DOT Regulated

No

#LI-JM

#IND-exempt

#FB

Job Category

Operations and Support

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

54,000

Maximum Pay Range

55,000

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security N