Product Management UX Intern (Hayu)

London · Posted Nov 04

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At a glance

Location: London, United Kingdom
Work type: Hybrid
Category: Product & Design

Product Management UX Intern role at Hayu (NBCUniversal) in London, UK. Intern will support development and launch of product features, improve customer journeys, explore content discovery/personalisation, run A/B tests, conduct user research, and collaborate across Product, Design, Engineering, Marketing and Data teams for a 12-month internship in Central London.

What they are looking for

Ab testingData analyticsUser researchUx designProduct management

Location: London, gb Employment Type: {'id': 'intern', 'label': 'Intern'}

Company Description

About NBCUniversal International Networks & Direct-to-Consumer

As one of the world’s premier entertainment portfolios, NBCUniversal International Networks & Direct-to-Consumer delivers compelling content and brands to over 110 territories across Europe, the Middle East, Africa, Latin America and Asia Pacific. Providing a full range of entertainment experiences to local audiences across the globe, the unique offerings include two streaming brands – Universal+ and Hayu – and popular linear networks including UNIVERSAL TV, SciFi, 13TH STREET, DIVA, Studio Universal, Telemundo, Bravo and DreamWorks

Universal+ is the group’s general entertainment streaming service available outside the US. As a hybrid linear and non-linear SVOD, the service aggregates linear networks on affiliate platforms and offers subscribers both live programming and an extensive range of VOD content, including territory premieres and boxsets – available all in one place. NBCU’s direct-to-consumer activity outside the US includes Hayu, the reality SVOD service available in 45 territories – including the UK, Canada and across Europe and Asia Pacific.

NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Job Description

Programme Eligibility

To join one of our 12-month Internships you must meet one of the following criteria:

You’re currently an undergraduate studying at university and returning to full-time education in Autumn 2028 and returning to full time education in Autumn 2028

You’re looking to gain work experience after completing your A-Levels, an equivalent course or an Apprenticeship

Additionally, you must also

Be eligible to work in the UK without restriction for the duration of the internship from Monday 5th July 2027 – Friday 21st July 2028

Be able to work in NBCUniversal's Central London office on-site four days per week

We recommend applying to just one internship role, this helps ensure your application is considered for the opportunity that best matches your interests and skills. Choosing one allows us to focus on what excites you most and where you’ll shine brightest.

What will I be doing?

As a Product Management UX Intern at Hayu, you'll join a dynamic team responsible for designing, developing and continuously improving our reality TV streaming service, available across 45 countries and more than 20 platforms, including Apple, Android, Smart TVs and Roku.

You'll gain hands-on experience across the product development lifecycle, helping us create engaging, intuitive and data-driven experiences that make it easier for customers to discover, enjoy and engage with the content they love.

Working closely with Product, Design, Engineering, Marketing and Data teams, you'll have the opportunity to:

Customer Experience & Product Development: Support the development and launch of new product features, from early-stage research and competitor analysis through to testing, delivery and optimisation.

Customer Acquisition, Retention & MarTech: Help improve customer journeys across acquisition, engagement and retention, gaining exposure to marketing technology platforms such as Braze and Google Ad Manager, and supporting the management of relevant technology partners.

Search, Discovery & Personalisation: Collaborate with Product and UX teams to explore ways to improve content discovery, search and personalised experiences, helping customers find content they'll love more easily.

Experimentation & A/B Testing: Support the development of test hypotheses, help define success metrics and participate in A/B testing initiatives, using results to inform product improvements and customer experience decisions.

Customer Research & Insights: Work closely with UX Design and Research teams to understand customer needs through user interviews, usability testing and research platforms such as UserTesting.

Data-Driven Product Decisions: Combine quantitative product data with qualitative customer feedback to identify opportunities, evaluate feature performance and recommend improvements.

Cross-Functional Collaboration: Work with developers, designers, technology partners and stakeholders across Marketing, Content, Finance and Legal to help bring product improvements to market.