Quality Assurance Intern

Location: New York, NY Department: Information Technology

Come Work With Us

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary

Metropolitan Commercial Bank is engaged in a comprehensive, multiyear technology upgrade initiative called “Modern Banking in Motion.” This upgrade will introduce a new best-of-breed technology stack that powers exceptional client experiences along with industry-leading security and risk management tools.

The Quality Assurance Intern will assist the Business Units in their testing of the new applications that are being implemented as part of the Bank’s Core Banking Transformation, ensuring that any defects have been identified and that functionalities are working as expected, prior to going live.

This position will report to the VP, Digital Transformation Project Leader

Essential Functions & Responsibilities

Collaborate with experienced quality assurance analysts to gain insights into creating and maintaining automated test scripts using Testim for web and mobile applications.

Understand the best practices of organizing test cases, test plans, and test results in Jira, and mastering test documentation practices.

Run automated tests, analyze results, and report defects using Jira or the vendor ticketing system to enhance your skills in detecting issues and improving software quality.

Automate steps in Testim to build a regression automated test suite, developing proficiency in automation and user experience testing.

Qualifications & Skills

Strong attention to detail

Proficient with Microsoft Office Suite

Good written and verbal communication

Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Preferred Qualifications & Skills

High school diploma with Computer Science classes or Computer Science College degree.

Potential Hourly Rate: $25/hr

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

MCB maintains a drug free workplace.