Quality & EHS (Q-EHS) Apprentice

Location: Norwich, Norfolk, United Kingdom Department: Quality Control

Job Title: Norwich Site Quality & EHS (Q-EHS) Apprentice

Department: Operations

Responsible To: Q-EHS Manager

Role Outline

To perform a wide variety of Quality and EHS activities within the Norwich site. Quality responsibilities, certified to ISO 9001, are primarily related to Operations, whilst the EHS responsibilities, certified to ISO 45001 and 14001 relate to the site.

Primary Responsibilities

To work closely with the Q-EHS manager to maintain and continually improve the quality, Environmental and OHMS management systems.

To promote a Quality, Environmental and Safety-First cultures within the business.

Conduct incident and nonconformance investigations to determine root cause and implement corrective actions.

Interact with personnel regarding Q-EHS processes, risk evaluation and control methods.

To compile and present KPI data.

Maintain the Q-EHS audit schedule.

To assist with scheduling and conducting training.

Review controlled documents.

Additional Information

FBS Activities

A portion of time may be spent attending required meetings, Trainings, 1:1 reviews, and Performance Appraisal reviews as communicated by the Q-EHS Manager. You are expected to take an active role in these events.

The business may require you to actively participate in continuous improvement events (Kaizens) or other applicable events which will be communicated to you from time to time.

The business may require you to actively participate in Daily Management meetings to report out achieved results and manage business expectations.

You will be expected to maintain and keep current visual management boards.

You will be expected to undertake layered audits.

Position Scope

Operating autonomously to maintain and improve the FPM Quality Management System.

Operating autonomously to maintain and improve the Norwich site Occupational Health and Environmental Management System.

Involvement with Customer, supplier, and internal quality activities.

May be required to undertake tasks at other Fluke sites.

Potential to progress within the role to Quality Engineer, following proven training pathways.

Interaction

Interacts daily with site Leadership, and supervisors and employees to communicate Q-EHS information, data and requirements to ensure compliance of standards, policies and procedures.

Use of Fluke online tools to collate and present Q-EHS performance data.

Interacts as required with other members of the Fluke Management team, however primary management contact will remain with the Q0EHS Manager.

Infrequent involvement with Q-EHS team at other EMEA sites.

Core Competencies

Working knowledge and understanding of ISO 9001, 45001 or 14001 Management systems.

Organizational and prioritization skills.

PC Literacy including Microsoft Office.

Excellent communication skills, ability to conduct training and presentations.

Learning & Development

Successfully complete the agreed apprenticeship program and associated qualifications.

Attend internal and external training courses as required.

Develop knowledge of ISO 9001, ISO 14001 and ISO 45001 requirements.

Learn and apply quality improvement and problem-solving tools such as 5 Why, Fishbone Analysis, CAPA and FMEA.

Develop auditing skills through participation in internal audits.