Remote | Online Reservations Specialist | Entry Level

Chicago · Posted Oct 30

Apply

At a glance

Location: Chicago, IL
Work type: Remote

Fully remote entry-level Online Reservations Specialist position with Destinationknot. Responsible for researching and booking travel arrangements (hotels, cruises, vacation packages), providing pricing and availability info, and maintaining accurate client records. Comprehensive training, ongoing support, and opportunities for personal and professional growth are offered, with income potential based on performance.

Location: Chicago, Illinois Location Type: Remote

Job Title: Fully Remote | Online Reservations Specialist Job Type: Flexible Schedule | Remote Work

About Us

We are a trusted travel planning company specializing in personalized travel experiences worldwide. We help clients plan unforgettable vacations, cruises, hotel stays, and group trips while delivering outstanding customer service and expert support.

Position Overview

We are seeking dedicated and detail-oriented individuals to join our team as Online Reservations Specialists. In this fully remote role, you will assist clients in planning and booking a variety of travel services, ensuring a smooth and personalized experience. This position is ideal for those who love travel, enjoy working with people, and value flexibility in their work schedule.

Full training and ongoing support are provided to help you thrive in this role.

Key Responsibilities

Assist clients in researching and booking travel arrangements, including hotels, cruises, and vacation packages Provide accurate information about travel options, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online messaging Maintain accurate records of client interactions and booking details Collaborate with team members to deliver exceptional client experiences Stay current on travel trends, destinations, and industry updates

Participate in virtual team meetings and training sessions

Requirements

Strong communication and customer service skills

Friendly, professional demeanor and positive attitude

Comfortable working independently and managing time effectively

Basic computer proficiency and reliable internet connection

Interest in travel and helping clients plan memorable experiences Previous experience in customer service, hospitality, sales, or travel planning is a plus but not required