Resident Management Intern

Location: Indianapolis, IN

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.  At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

The AMH Summer Internship Program is 10 weeks from June to August 2027. Interviews will be scheduled beginning January 2027.

AMH's Internship Program provides a comprehensive range of opportunities for professional, leadership, and personal development, supporting interns' career growth. As a Resident Management Intern, you will have the opportunity to connect with peers, participate in Executive-led professional development sessions, and acquire invaluable industry-specific experience. The program provides hands-on experience in the innovative Single Family Rental REIT industry, enabling you to gain a comprehensive understanding of this groundbreaking field. By the end of the program, interns will have gained valuable skills and knowledge that will be beneficial in their future careers.

Internship Learning Objectives/Task Goals

Work closely with the District & Resident Management team to attain knowledge in understanding the full spectrum of responsibilities and day-to-day tasks involved with property management.

Gain knowledge of marketing strategies, budget management, and understanding customer service.

Learn and participate in field operations visiting homes, reviewing marketing processes and field quality.

Become familiar with AMH applications and operational techniques through trainings and apply as needed.

Work with property management team to assist with sales process from start to finish, overcoming objections, providing solutions, building relationships, and creating excitement.

Assist with ensuring our properties meet the Company’s standards by communicating maintenance and upkeep needs to the property’s maintenance team members.

Learn and apply the customer experience which includes responding quickly and courteously to resident’s concerns and questions, taking prompt action to solve problems, and conveying requests to the appropriate individual(s).

Work on special cross-functional projects that require building relationships and partnering with other groups and business partners to reach goals.

Provide support by assisting team with completing various financial, administrative, and other reports as needed.

Participate and support in community relations initiatives.

Attend weekly/bi-weekly team meetings.

Perform other duties and work on miscellaneous projects as requested.

Minimum Education/Skills/Experience/Credentials

Enrolled in/graduated from a university degree program preferred.

Ability to maintain confidentiality of all aspects of job responsibilities.

Carries out all responsibilities in an honest, ethical, and professional manner.

Intermediate proficiency in MS Office Suite, including MS Excel.

Ability to meet tight deadlines and effectively prioritize and manage multiple concurrent projects.

Strong work ethic and a positive attitude; dependable, require minimal supervision.

Excellent communication skills, both verbal and written.

Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.

Robust assessment, analytical, critical thinking, and problem-solving skills.

This is a paid internship, however AMH does not provide housing, relocation, or transportation assistance.

Availability to commit to 40 hours per week from June 7th to August 13th, Summer of 2027.

AMH is an equal opportunity employer.

AMH conducts pre-employment background screening.

Compensation

The anticipated pay range/scale for this position is $22.00 hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

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