Retail Pharmacy Intern

Location: West Des Moines #4, Mills Civic, West Des Moines, IA

Additional Considerations (if any)

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Retail Pharmacy Intern

Department: Pharmacy

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Retail Pharmacy Interns gain hands-on experience in a fast-paced retail pharmacy setting while working toward their pharmacy degree. In this role, you'll fill prescriptions under the supervision of a registered pharmacist, assist with inventory and quality assurance, and help deliver the exceptional patient care that Hy-Vee is known for.

If you are an enrolled pharmacy student who is eager to learn, detail-oriented, and passionate about patient health, we'd love to have you on our team.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

Provide prompt, friendly customer service by greeting customers with a smile and making every interaction a positive one

Fill and help process prescriptions under the supervision of a registered pharmacist in accordance with all state and federal statutes and regulations

Prepare prescriptions and affix labels to prescription containers

Report any medication errors to appropriate personnel

Assist with inventory control including ordering, stocking merchandise, checking invoices, and entering inventory information

Assist with monthly inventory and follow security and regulatory procedures including Quality Assurance Programs

Assist in training pharmacy employees

Maintain the cleanliness of the pharmacy and dispensing area

Maintain the confidentiality of customers' private medical information and prescription drug pricing in accordance with HIPAA

Work with co-workers as a team to ensure strict adherence to standard operating procedures and facility policies

Maintain a professional appearance at all times

Assist in other areas of the store as needed and take on special projects as assigned

Adhere to all Hy-Vee policies and store guidelines

Report to work when scheduled and on time

Your Skills

Apply logical and scientific thinking to solve problems involving both abstract and concrete variables

Perform arithmetic, algebraic, and geometric calculations accurately

Compose original correspondence, follow technical manuals, and evaluate technical data

Counsel and advise customers and interact professionally with patients, healthcare providers, and team members

Maintain a high level of discretion and integrity when handling confidential patient and financial information

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Pharmacy Department Manager

Education and Experience

Currently enrolled in an accredited college of pharmacy required

Registered with the State Pharmacy Board as an intern required

Six months or less of similar or related work experience preferred

Physical Requirements

Ability to frequently stand and walk throughout a shift in the pharmacy and dispensing area, including extended periods at a pharmacy counter or workstation while filling and processing prescriptions

Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision, in accordance with state and federal pharmacy regulations

Exposure to bloodborne pathogens and sharps (needles, lancets) associated with pharmacy operations and, where certified, immunization administration

Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-paced role in a retail pharmacy where you will handle multiple tasks throughout your shift including filling prescriptions, answering the telephone, and assisting customers. You will have frequent exposure to noise and occasional exposure to hazardous chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.