SCS - Shared Services Intern - 2027

Location: Cleveland, OH

CompanyFederal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is part of the nation’s central bank. We’ve provided many opportunities for professional growth during our history.

For twenty-seven years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.

Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed

To be considered for this role, candidates must be a U.S. citizen, permanent resident, or green card holder.

Take your skills to the next level and gain valuable experience contributing to work Supervision & Regulation, Credit Risk, and Statistics – Shared Services

The Shared Services Group within Supervision & Regulation, Credit Risk, and Statistics supports and assists businesses to implement technology solutions effectively and efficiently by analyzing and defining the requirements of a project utilizing available resources.

Intern Duties

Applies security and audit access requirements in support of users and projects, ensuring compliance with organizational policies and standards.

Performs periodic access reviews to validate that user permissions align with current roles and responsibilities, escalating discrepancies as needed.

Assists in provisioning, modifying, and de-provisioning user access in a timely and accurate manner to support business operations and minimize security risk.

Documents access management processes and maintain accurate records to support audit readiness and regulatory compliance.

Supports the investigation and resolution of access-related issues, working cross-functionally to ensure minimal disruption to users and projects.

Communicates access policies and procedures clearly to end users, translating technical requirements into practical, understandable guidance.

Develops concise system requirements and use cases for use in development processes to support new or enhanced business functionality.

Participates in testing during the development cycle and helps ensure that the developed solution meets the business requirements.

Provides effective and timely communication to project stakeholders.

Provides analytical support through review of various data sources, makes recommendations, and prepares periodic reports.

Performs other duties as assigned or requested.

Requirements for Internships

Currently pursuing an undergraduate degree or graduate degree with a minimum GPA of 3.0. Should have at least one semester left to complete in school. Add in field of study based on business line.

Strong computer/technical skills required. Proficiency with Microsoft Office products, specifically Excel and Access (or familiarity with other data access tools).

Ability to work in a deadline driven environment and ability to multitask.

Ability to work both in a group setting and on an individual basis.

Strong oral and written communication skills.

What We Offer

Hands-On Experience: Gain practical experience and insights into the operations field through real-world projects and challenges.

Mentorship: Receive guidance and mentorship from experienced professionals who are committed to your development.

Networking Opportunities: Build connections within the industry and with fellow interns and employees.

Professional Development: Participate in workshops, training sessions, and seminars designed to enhance your skills and knowledge.

Our interns will work onsite at our Cleveland, Ohio location. We’re looking for collaborative and innovative full-time students entering their sophomore year or beyond. Our student interns work 40 hours per week for the duration of a 10- to 12-week internship that starts as early as June and ends as late as September, depending on student schedules and business needs. The expected starting salary range for this position is between ​$20.50 and $26.00 hourly. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data

To be considered for this position please enter your application by October 31st, 2026

Citizenship requirements

This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe.

In addition, all candidates must undergo an enhanced background check and comply with all applicable information handling rules, and all non-U.S. citizens must sign a declaration of intent to become a U.S. citizen and pursue a path to citizenship

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.

Bank’s Ethics Rules and Drug Testing

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institu