Seller Content Project Intern (TikTok Shop - US Operation) - 2026 Start

Location: New York, United States of America Department: Operations

The e-commerce industry has grown tremendously recently, becoming a hotly contested space among leading Internet companies. Its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our campaign team. Together, we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

Step into a dynamic role with the US operaton team, where you'll play a vital part in executing varies campaigns for some of the most iconic brands. Be at the forefront of innovation, contributing to cutting-edge campaigns and driving forward the yearly strategic modules that define success. In this role, you’ll help power the future of e-commerce, supporting high-impact initiatives that connect brands with consumers in meaningful ways. Join us as we shape the future of e-commerce here at TikTok Shop!

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities

Data analysis & insight generation

• Analyze seller LIVE performance across areas such as LIVE supply, active sellers, duration and frequency, viewer engagement, conversion, and GMV-related outcomes
• Identify key drivers, trends, seller segments, and growth opportunities; translate findings into actionable recommendations
• Support deep-dives on category performance, seller activation, retention, content quality, and other priority business questions
• Evaluate the impact of product features and operational programs, and consolidate learnings for future iterations

Dashboard building & performance tracking

• Build and maintain dashboards and recurring reporting views for seller LIVE business health and initiative performance
• Establish clear tracking logic and consistent reporting standards, including metric definitions, cadence, data sources, and change logs
• Prepare weekly performance readouts and concise summaries that highlight progress, gaps, risks, and next steps
• Improve data quality and reporting efficiency by identifying missing signals, inconsistent definitions, or manual processes

Project coordination & execution

• Maintain project plans, timelines, deliverables, and dependencies; proactively surface risks and propose next steps
• Support seller LIVE pilots and scaled programs by ensuring targeting, tracking, communications, and reporting are ready before launch
• Own meeting hygiene, including agendas, notes, action items, follow-ups, and organized documentation
• Document results and reusable playbooks so successful approaches can be repeated across categories and seller segments

Minimum Qualifications

• Currently pursuing a Bachelor’s degree; preferred majors include Business Analytics, Business Management, Economics, Marketing, or related fields
• Strong interest in data analysis, performance tracking, project management, and content commerce
• Comfortable working with data tools such as Excel or Google Sheets;
• Strong written and verbal communication skills, with the ability to turn analysis into clear recommendations
• Organized, reliable, detail-oriented, and able to manage multiple workstreams in a fast-paced environment

Preferred Qualifications

• Experience building dashboards or recurring reporting through coursework, internships, research, or personal projects
• Familiarity with data visualization, trend analysis, segmentation, and basic experiment or program evaluation
• Experience supporting projects involving multiple stakeholders, timelines, and deliverables
• Comfortable using AI tools to improve productivity in analysis, summarization, and documentation
• Interest in TikTok Shop, livestream commerce, seller growth, and creator or content ecosystems

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy