Site Reliability Intern

Location: Gdansk

Job Description

Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first-of-its-kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and Ground Operations. By providing interoperable digital solutions for end-to-end operations, Skywise combines aircraft manufacturer expertise and digital know-how to transform operational complexity into predictable and profitable performance, ensuring resilient and more sustainable operations.

As a Site Reliability Engineer Intern , you’ll help to ensure smooth operations of Skywise Solutions by ensuring the reliability of systems via monitoring, resolution of failure events and deployment of customer facing Solutions. A main aspect of this role is also to provide continuous improvement to our ways-of-working through automation, standardization.

The primary objective of this internship is to build practical expertise in Digital Infrastructure technologies operations through hands-on participation in EH Operations daily activities, while applying Airbus Group standards. The Intern will need to have knowledge of Operating Systems, Monitoring tools and Cloud based infrastructure, such as Amazon Web Services (AWS).

Responsibilities

Triage the tickets reaching the team from Monitoring, Customers or Projects.

Support activities

Revert software deployments in case of issue on a software after a deployment.

Answer to escalations fixing immediate issues critical for customers

Monitoring tool management

Adjust thresholds and alert levels,

Measure system performance / responsiveness,

Add Checks/Hosts in the different system,

Associate the SOPs to the checks created.

Perform deployments and support the associated failures.

Automate activities related to daily operations and deployments.

Support the transfer of recurring activities to subcontractors.

Report on main events / activities - provide summary to management about our system status.

Hosting operation process documentation and improvements.

Must Haves

Being a student in the final years of university studies preferably in Information Technology, Cloud Computing fields

Being available for a 30 hours per week

Being available to work within our Gdansk office at least 3 days per week to connect and learn from our local Infrastructure team.

Willingness to learn and to work as part of an international team.

Software You’ll Use

LINUX and Windows System Administration,

AWS,

Monitoring tools: Nagios, Datadog, Cloudwatch, Grafana,

Confluence.

What we offer

12-Month Fixed-Term Employment Contract

Additional 3 days off during the holiday season (floater days)

Additional 1 day off for thesis defense

Recruitment Roadmap

Step 1: Onsite technical interview

Step 2: Interview with hiring manager (presentation of the offer, presenting expectations, answering questions from the chosen candidate)

Selection and Hiring Commitment

We thank all applicants for applying. Only selected applicants will be contacted.

Skywise is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

Skywise Gdansk is operating within the Airbus Helicopters Polska Structure.

At Airbus Helicopters Polska sp. z o.o. Gdańsk Plant, the "Internal procedure for reporting legal violations and taking follow-up actions at Airbus Helicopters Polska sp. z o.o. Gdańsk Plant" is in effect. This procedure was introduced in accordance with the Act of June 14, 2024, on the protection of whistleblowers (Journal of Laws of 2024, item 928). In the event of any detected violations, whistleblowers can submit reports to the following email address: [email protected].

GDPR

In accordance with Article 13(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the "GDPR"), we hereby inform you that:

The Controller of your personal data is Airbus Helicopters Polska Sp. z o.o., with its registered office in Łódź, al. Marszałek Józefa Piłsudskiego 85, 92-332 Łódź, KRS 0000481954, NIP 5252569191.

You can contact the Controller by phone: +48 42 201 40 04, email: [email protected], or in writing using the contact details provided.

In matters concerning the processing of your personal data, please contact us by email: [email protected] or in writing to the Controller's registered office address, with the note "Data Protection."

To ensure proper protection of your personal data, the Controller has appointed a Data Protection Officer, who can be contacted via email: [email protected].

Your personal data will be processed for the purpose of the recruitment process and, if you provide appropriate consent, for future recruitment processes. The legal basis for data processing is:

Conducting the recruitment process in accordance with the requirements imposed on the Controller under applicable law (Article 6, paragraph 1, letter c of the GDPR in conjunction with the provisions of national law – the Act of 26 June 1974 – the Labor Code),

Consent to the processing of personal data to a broader extent than required by law, in a situation where the Candidate